The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
I???ve made it a point to purchase only used vehicles in the past after a miserable experience at another dealer. I got the price I was quoted before I ever stepped foot in the dealership, and they even helped me find financing when mine fell through. The finance dept. was quick and painless, and most important to me: nobody tried to upsell me on anything. I was asked if I wanted any type of accessories or warranty items, I said no, and it was never brought up again. Never felt any pressure to purchase anything, and my salesman Chad Ojard is a stand up guy, ask him about his Mustang. This is the way all dealerships should operate. Chad and his team made the drive to Olympia totally worth it for me.
This has been the easiest, most pleasant experience I have ever had purchasing a car. Lee Bontempo made every detail clear and easy to understand and was so very kind. I will recommend this dealership to all my friends and particularly recommend Lee for making the whole process smooth and pleasant. Thank you SO MUCH Lee!
Virginia Grover - a very happy customer
looking for a replacement for my wife's car and had stopped at a few places but Lee Bontempo listened to what we had to say and suggested a few different vehicles and had just what we needed at a good price ( my wife is one happy lady now, this is also second car that we have purchased from PARKLAND AUTO GRATE PLACE
Travelliing through the area needed help got amazing service
by Shannon10 from DealerRater.com
September 3, 2018
I had rented a new Ford 250 to travel to California and pick up my horses - 2050 mile round trip. I have driven p up trucks before, but not a diesel. Was advised by rental Co Agent that I would have to insert 2? small containers of Diesel fuel additive within the first 500 miles. Was confused about the process. Saw Lakewood from the highway decided to ask someone there about buying additive. Drove up and talked to employee Sam. Very friendly and approachable person. He checked with several knowledgeable people in the shop. It was determined that a gallon should be inserted and would last 5000 miles. That was promptly done. When I insisted in paying for the additive Sam said it was free. No amount of pressure worked in my wanting to pay. I was going to bill the rental agency. I told them that Lakewood is a great group of people. Their kindness and treating me like I was a valuable customer, when I was not, was a thermometer of their approach to customer satisfaction. If you are looking for a Ford car or service I strongly suggest you go to Lakewood. They made not only my day, but my trip. Shannon Sylvia Blaine, Wa
All of the staff is very kind and personable. They made my car buying experience better than ever before. They gave me an excellent deal and worked hard with me to get my interest rate to a very very reasonable % . Not only did I get an amazing deal and a car that I really liked I had a great time doing so. I would definitely recommend purchasing your next vehicle here.
by Best Experience and The Best Salespeople from Bremerton, WA
January 19, 2015
Angela and Frank are awesome, friendly, helpful, and professional....Thank you guys for everything and working with me to get into a truck that fits my needs. When you go to Truck Town go see Angela Durbin and Frank Bennett
by A dealership like no other from Port Orchard, wa
December 19, 2014
Big Thanks to Truck Town and their Miracle Worker Angela, she did what she said she would do and was very friendly, knowledgeable, and worked hard to give us the best deal and the best vehicle for our needs and budget. This is a dealership like no other, the sales staff were all very friendly and welcoming. I also wanted to give Mark the Finance Manager and a big thank you for personally calling the few Credit Unions to give us the best interest rate. Again there is no other dealership like this........ They fight for you to give you the best deal and the best rate.. You are the best and I will only send friends, family, and anyone in the market Angela. If your reading this review go see Truck Towns Miracle- Angela Durbin, she is exceptional!
Purchased a Beautiful well maintained Chevrolet Avalanche. And was happy to support this Decades long Dealership in Parkland Washington. Whose been in the same place. While other used car dealers. Have come, and gone, all around them. Would wholeheartedly recommend this dealer. Both for their selection. As well as their customer service.
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