I highly 100% recommend American auto brokers if you are in search for a vehicle!!!!! Netti....was....OUTSTANDING!!!!!! She went well over and beyond and even more then that to get me into the truck of my DREAMS!!!!! She is the girl you wanna work with, and even through all my questions, what if’s and at times negativity about getting this car(because I had no faith that I was gonna get my dream truck) she stayed 100% positive throughout the whole process and made me feel super comfortable about my decision!! Jackie was amazing as well in helping with the finance process and made ends meet from all over the place to make my dream come true!!!!! She’s a doll for that!! And then Gabby!!!!! Oh she’s so sweet and helpful and gave great advice and made the final deal so smooth and exciting!!!! She was very patient with me let me tell you because I was a nervous wreck throughout this process. This team DEFINITELY is the BEST! Teamwork makes the dream work!!!!! Oh yea...and the break room had super good snacks, the office was clean and all the rest of the staff that I didn’t work face to face with were so very welcoming and nice as well!! And at the end....you get a cool shirt!!!!! Got trucks!
Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
The General Manager, Maintenance Supervisor & Sale
by DHPjr from Cibolo, TX
November 5, 2016
The sales Manager, Maintenance Manager, along with along with Sales Staff ,represent the best of the best. I was in, selected the vehicle that I had screened on the internet , no haggle as to making a deal, first offer agreed upon necessary engine light repairs taken care of, and I was out, and on my way. Keep up the great work I hope to send customers your way! God Bless!
Marty was great. He provided excellent customer service.
by MariaF from DealerRater.com
November 1, 2018
Excellent customer service. The staff was great, from sales to finance. It was exactly what I wanted to experience, fast, friend, thorough service. I would strongly recommend this dealership.
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