I dealt a little with Joe and then majority with Mark and I highly recommend either of them or anyone here. Mark was upfront and honest the whole time and did the best he could on getting me an excellent deal and watching out for me.
We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
VERY HAPPY NO PRESSURE SALES,MAINTENANCE AND PARTS DEPARTMENT VERY PLEASED,EVERYTHING I ASKED FOR WAS COMPLETED PLUS MORE, THANK YOU TO EVERYONE AT GRAND COULEE JESS FORD AND HAPPY HOLIDAYS FROM JOHN AND LINDA.
by Edwardhead1 from Sandy, UT
January 4, 2019
So far this is my favorite truck ever and I've had a few. I traded my 2011 F350 with less miles in to buy this dually with 95,000+ miles. So far it drives and rides great, has amazing power, is very well equipped, get decent mileage, and has a lot of room. I love this truck. I can't wait to see how it tows my 20,000 lb, 45 foot long 5th wheel.
I bought this truck from out of state. The process went very smoothly with no bumps along the way. Everyone was very professional. I would buy another vehicle from this dealership.
by Gdubb from OHIO
July 26, 2018
It’s a beast pulls a trailer like nobody’s business very comfortable , the engine brake is awsome . My only complaint is the small wheels and tires . You would think that a lariat would have some nice wheels I guess not on a dually though just the same plain Jane wheels that are on every dually .
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
F350 platinum crew cab 4x4 srw
by WNC from Houston Texas
July 5, 2018
35,000 miles and no issues. Great truck.
Maybe one day they will offer air ride, but for a 1 Ton truck it rides well.
This vehicle really is a huge improvement over previous 2016 model.
My only complaint is there seems to be a glitch in the ac fan. In order to get it down to low after running max I must lower fan speed to 1 power off and on whole system.
It is a diesel and pulls great. Fuel mileage is good .
Fuel tank is ridiculously small in short bed version.
I removed and replaced with an after market and it was a great addition. 750 miles of range now with 60 gallon tank.
Because of Scott Fritsche, I will probably end up buying two vehicles from this dealership. He was not pushy, as he worked at my speed, not his. So much appreciated in this day of age.
by Sabrown from Wayne WV
June 11, 2018
Compared all three automakers, had a 1 ton GMC SLT DRW duramax. It was a good truck but my new F350 SRW outshines it in every way!
Very fast and they saw me without an appointment right away.
The most work ready truck ive ever owned!
by GW from Southern Indiana
January 8, 2019
This truck met all my needs and then some. It is a true work truck but has the luxury of a high end sedan. the ride is stiff as stated but you are in a F-350 so its expected. ride is very quiet. great connectivity and comfort amenities.
We had a great experience with this dealer. They were very nice to work with and treated us like people and not just car buyers. The vehicles they had were all gone over and what needed fixing was done even before they were put on the lot. Very good selection of new and used vehicles.
best Heavy duty truck for towing and off hyw use
by JT from salt lake city, Utah
January 5, 2019
Great truck, it is my second one and I would buy another. The 6.7 Diesel is Amazing and makes me smile everytime I drive the truck.
Friendly staff. Didn’t pester us as soon as we drove on to the lot. Website was super easy to navigate on. Recommended a little mom and pop diner to wast while we thought about our purchase. Called the next week just ask how the new car was. Cody Kerner was our salesman, he was very knowledgeable and answered all our questions.
It has plenty of power and lots of room
by Trahan1011 from Norwich
August 14, 2018
So far it is great. It’s a truck and it does what it’s supposed to. Aluminum body so I shouldn’t have to worry about rust so hopefully the last truck I will have to buy
Really good dealership. Enjoyed my time there. The salesman that helped me was excellent (Cody Caudill) I would recommend him to anyone. This place does not push sales. They let me look at what I wanted and didn't try pushing one on me that I didn't want.
Service manager was courteous, we received good service, and repairs were completed completed on time. The waiting area was adequate and clean.
Tough, Strong, brute that’s fun to drive
by BFT from Myrtle Beach S.C
June 12, 2018
Having bought an F350 I thought I would never have utilized it to its potential. But at times I’ve loaded this truck up with pallets and loads of landscaping supplies and it handled it superbly. And to Chevy fans I still have no dents in my aluminum bed.
I first searched the whole area for a 2017 expedition el xlt with the options I wanted, couldn't locate one, my wife searched and searched and stumbled across one at battlefield in culpeper, looked on the GPS and they were about a hr away from me in Manassas va, I emailed the manager Melissa and she took complete care of me, she gave me a trade in value with out even seeing my two trades, and she beat a local dealer ship by 5k! Without even seeing my cars, I went ahead and did my financing over the internet which was smooth and the next couple days I brought my vehicles to culpeper and have to say this was one of the best car buying experiences I have had, Melissa introduced me to Cheryl who was a awesome sales lady and Austin in finance made everything so smooth thanks again battlefield I will definitely be back for another vehicle!
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
by dcn from plymouth,ma.
August 27, 2018
If this truck works half as hard as my last Ford ,I will be thrilled !! I have only just put 1000 miles on this new Ford and am looking forward to going into my busy season ,hauling trout and horses !This is the first lariat and I do like the bells and whistles ! I only wish the interior was different as the color combo isnt what I would have chosen .But all we could find with my specifications .
Andrew Hopkins went above and beyond when discussing the features and finalizing the purchase on our new Escape. In addition, he delivered the vehicle to our establishment the same day we agreed to a deal. I could not ask for a better experience!
Best, most comfortable truck ever!
by Raymond Chamberlain from Pleasant Valley, NY
December 17, 2018
This F 350 exceeds all of my towing expectations. Diesel fuel mpg is remarkable for towing and non-towing alike. Comfort in this Lariat
model is way more than I expected as well. Overall, I can’t think of
any other brand that would guarantee my next purchase. Extremely
satisfied with Ford product and their customer service.
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