Everyone was helpful and friendly. First they did an inspection of the damage, to make sure they ordered the correct parts. The parts were ordered, and I received a call when they came in. When I dropped my car off the gave me a loner car, and the next morning recieved a text that my car was ready. Overall it was a good experience.
Sally is lovely, but this is the second time they have forgotten to wash and vacuum my car when it was in for service. It may seem trite, but in this rainy cold northwest weather, I DO NOT want to be out washing and vacuuming my car this time of the year. They had my car from 8am one day until noon the next day. When I noticed it wasn't vacuumed, she asked if I wanted to wait for it to be done. I DO NOT always have time in my schedule to wait around for things like this to be done. Please do it during the 28 hours that you had the car. When I bought a Range Rover and paid Range Rover prices, I expected the service to be near perfection. When I arrived home, I also noticed that it hadn't been washed. Very disappointed.
We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
Very knowledgeable, helpful, and friendly staff at Bickford Ford that helped me with purchasing my new vehicle. I have purchased vehicles here before from Dave, and will continue to refer him and Bickford to others. Michael did a good job showing me the features in my new vehicle.
Good experience. Our salesman, Russ was great, very patient and found us the exact car we wanted. We were unfamilar with all the new features on this car and Michael Holden went over everything with us. He was extremely nice, did not rush us, answered all our questions and was a pleasure to work with.
I just purchased a vehicle from their used car center. It took three trips from Seattle, numerous texts, and some tough conversations, but I finally got a deal with which I felt comfortable. If you are looking for the traditional used car buying experience, come to Marysville Ford, but get ready to haggle!
The three people I dealt with were top notch and super friendly. Cayce Miller helped me find a great deal on my Escape, in the perfect color. Michael Holden helped me w/the techy stuff as I am old school on my Fords. Then it was time for Eric Berg to perform a miraculous loan for me. Thank you all so VERY much. Lucy loves her new Escape!
Drove an hour and the truck was as described. Friendly staff, good inventory and at a great price.
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