Joseph was very kind and professional and knew what I wanted. He went over everything for me and made sure I was comfortable with my purchase,
Best, most comfortable truck ever!
by Raymond Chamberlain from Pleasant Valley, NY
December 17, 2018
This F 350 exceeds all of my towing expectations. Diesel fuel mpg is remarkable for towing and non-towing alike. Comfort in this Lariat
model is way more than I expected as well. Overall, I can’t think of
any other brand that would guarantee my next purchase. Extremely
satisfied with Ford product and their customer service.
I worked my deal with Alex over the phone and went in that day to purchase. I was in and out in 15 mins with no surprises.
F350 platinum crew cab 4x4 srw
by WNC from Houston Texas
July 5, 2018
35,000 miles and no issues. Great truck.
Maybe one day they will offer air ride, but for a 1 Ton truck it rides well.
This vehicle really is a huge improvement over previous 2016 model.
My only complaint is there seems to be a glitch in the ac fan. In order to get it down to low after running max I must lower fan speed to 1 power off and on whole system.
It is a diesel and pulls great. Fuel mileage is good .
Fuel tank is ridiculously small in short bed version.
I removed and replaced with an after market and it was a great addition. 750 miles of range now with 60 gallon tank.
We worked with salesperson Nathan. He was very helpful and made our car buying experience easy. We came in a couple of times to look at the SUV we bought. He was patient, professional and answered our questions . We financed part of our purchase with Bill Estes. That was also quick and easy to deal with. Before we left we had one of their staff show us the features and how to use the sync 3 navigation and all of the controls. He was also very helpful. Good experience and would recommend working with Nathan on your car purchase.
This is the best experience I???ve had a dealership by far. Most places have thirsty, pushy sales people that hound you like you???re meat. The staff and sales people were down to earth and easy going. I bought my car the same day and will look to them when it???s time for another purchase.
by Gdubb from OHIO
July 26, 2018
It’s a beast pulls a trailer like nobody’s business very comfortable , the engine brake is awsome . My only complaint is the small wheels and tires . You would think that a lariat would have some nice wheels I guess not on a dually though just the same plain Jane wheels that are on every dually .
Really good dealership. Enjoyed my time there. The salesman that helped me was excellent (Cody Caudill) I would recommend him to anyone. This place does not push sales. They let me look at what I wanted and didn't try pushing one on me that I didn't want.
Lauren our customer service rep got us in and out quickly. Very reputable company, fixed our "check engine light" problem at no cost, vehicle still under warranty. Appreciate MBT's honesty!
Tough, Strong, brute that’s fun to drive
by BFT from Myrtle Beach S.C
June 12, 2018
Having bought an F350 I thought I would never have utilized it to its potential. But at times I’ve loaded this truck up with pallets and loads of landscaping supplies and it handled it superbly. And to Chevy fans I still have no dents in my aluminum bed.
This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
Because of Scott Fritsche, I will probably end up buying two vehicles from this dealership. He was not pushy, as he worked at my speed, not his. So much appreciated in this day of age.
Schultz Ford of West Haverstraw New York- If you are looking for a Ford this is the place to go. This dealer brought me back to a place 30+ years ago, when your local car dealer actually knew your name and actually cared about repeat business. Yes, if you???re into the high pressure chaotic wall street trading floor zoo- then this is NOT the place for you. Do your homework online first and take a look at what they have in stock. Keep in mind they have another store in Nanuet NY and they can get you just about any Ford vehicle to your liking. When I arrived, I was greeted by Rose who did a great job making me feel right at home. They had the car I was interested in ready and waiting in the back. Clyde brought the car I was to test drive around and showed me the highlights of the car. After a nice test drive up scenic route 9w I returned to the showroom. Due to my situation with the VW "Dieselgate" class action lawsuit I was unable to negotiate a deal then and there. I met with Brian the sales manager who reviewed the financials of the vehicle that I was interested in. We stayed in touch over the next couple of weeks as to the status of the buyback of my vehicle from VW. The day they took my VW back I called over to Brian and we worked out the final deal over the phone (Luckily the car I test drove was still available). Again, as I said "no pressure" at all... I filled out the financial information online and was pre-approved within minutes. Clyde called my insurance company and added the car to my policy. All I needed to do was sign the papers. Due to a scheduling conflict, we needed to take the car that day. Because we arrived after service hours Brian the Sales Manager was actually washing my car in the service bay. I was amazed by the Roll your sleeves up attitude here! You would never get this from a Prima-Donna NJ dealer. I've never experienced service like this at any dealer before. We live an hour away in New Jersey (The home of high pressure sleazy car dealers!) We could have shopped the "Auto Malls" locally but we would never have had the level of customer service that we experienced at Schultz Ford of West Haverstraw. This dealer truly goes out of their way to earn your business. What a great buying experience! We will be back for our next Ford. I???m not sure when that???ll be, our Expedition has over 130k miles on it and is still running strong (Knock on wood!) Ford has come a long way in building quality products.
The most work ready truck ive ever owned!
by GW from Southern Indiana
January 8, 2019
This truck met all my needs and then some. It is a true work truck but has the luxury of a high end sedan. the ride is stiff as stated but you are in a F-350 so its expected. ride is very quiet. great connectivity and comfort amenities.
They go over and beyond to help you and get you what you want. We traveled 5 hours to buy a truck here and have had it serviced by them also. We will be back for our next vehicle. Just love the people and the place.
by dcn from plymouth,ma.
August 27, 2018
If this truck works half as hard as my last Ford ,I will be thrilled !! I have only just put 1000 miles on this new Ford and am looking forward to going into my busy season ,hauling trout and horses !This is the first lariat and I do like the bells and whistles ! I only wish the interior was different as the color combo isnt what I would have chosen .But all we could find with my specifications .
Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
by Sabrown from Wayne WV
June 11, 2018
Compared all three automakers, had a 1 ton GMC SLT DRW duramax. It was a good truck but my new F350 SRW outshines it in every way!
VERY HAPPY NO PRESSURE SALES,MAINTENANCE AND PARTS DEPARTMENT VERY PLEASED,EVERYTHING I ASKED FOR WAS COMPLETED PLUS MORE, THANK YOU TO EVERYONE AT GRAND COULEE JESS FORD AND HAPPY HOLIDAYS FROM JOHN AND LINDA.
My husband and I were looking to buy a new car. Mark Johnson at North Cascade Ford was awesome. He is very helpful and friendly. We did not feel pressured to buy anything. Awesome place!
by Edwardhead1 from Sandy, UT
January 4, 2019
So far this is my favorite truck ever and I've had a few. I traded my 2011 F350 with less miles in to buy this dually with 95,000+ miles. So far it drives and rides great, has amazing power, is very well equipped, get decent mileage, and has a lot of room. I love this truck. I can't wait to see how it tows my 20,000 lb, 45 foot long 5th wheel.
I dealt a little with Joe and then majority with Mark and I highly recommend either of them or anyone here. Mark was upfront and honest the whole time and did the best he could on getting me an excellent deal and watching out for me.
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