The overall experience at this dealership was a very pleasant one. The salesman I worked with Wes DeLong was very professional, moved the process along very quickly and has made himself available to answer all my questions after the sale was completed. I felt very comfortable at dealership; everyone was very happy and helpful. Wes new the car inside and out and was able to explain and show us a lot about the car. I would highly recommend this dealership.
Best, most comfortable truck ever!
by Raymond Chamberlain from Pleasant Valley, NY
December 17, 2018
This F 350 exceeds all of my towing expectations. Diesel fuel mpg is remarkable for towing and non-towing alike. Comfort in this Lariat
model is way more than I expected as well. Overall, I can’t think of
any other brand that would guarantee my next purchase. Extremely
satisfied with Ford product and their customer service.
5 stars for the service department. Shawn Butler helped me, and was amazing from start to finish! Couldn’t be more grateful! I will be headed here for all my car needs in the future.
by dcn from plymouth,ma.
August 27, 2018
If this truck works half as hard as my last Ford ,I will be thrilled !! I have only just put 1000 miles on this new Ford and am looking forward to going into my busy season ,hauling trout and horses !This is the first lariat and I do like the bells and whistles ! I only wish the interior was different as the color combo isnt what I would have chosen .But all we could find with my specifications .
I traveled from CT on 7/14 to view a BMW Z3M 2000 Auto Showcase picked me up and dropped me off at the airport.(thanks Miles)When I got to the showroom the cat was ready for the test drive.(lots of fun)There was no pressure to buy but I did. The car arrived in MA on the evening of 7/17.I have bough a lot of cars over the years best experience yet. Thanks agene Jim.
Tough, Strong, brute that’s fun to drive
by BFT from Myrtle Beach S.C
June 12, 2018
Having bought an F350 I thought I would never have utilized it to its potential. But at times I’ve loaded this truck up with pallets and loads of landscaping supplies and it handled it superbly. And to Chevy fans I still have no dents in my aluminum bed.
The service was excellant ,took Explorer in for oil change. Was in and out quick , friendly staff , great experience. The leasing process was quick and easy through Chris Merriman. Overall great experience at Crest Ford.
Hands down the best buying experience either my wife or I have had. Robert, Josh, Joseph and Mark were great to work with. No haggle pricing allowed us to speak openly on features, pros, cons and needs of our family. My trade-in value was higher than average KBB and what I had hoped for based on condition. The whole family took part in purchase, ensuring our 2 year old would like the new truck! From hoisting our son and NB car seat in and out of trucks, to arranging for change of address forms, to reading the vehicle for pick-up, the experience was easy, efficient, and fun! This is what purchasing a vehicle should be. We’ll be back next year for our family’s SUV…
This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
by Edwardhead1 from Sandy, UT
January 4, 2019
So far this is my favorite truck ever and I've had a few. I traded my 2011 F350 with less miles in to buy this dually with 95,000+ miles. So far it drives and rides great, has amazing power, is very well equipped, get decent mileage, and has a lot of room. I love this truck. I can't wait to see how it tows my 20,000 lb, 45 foot long 5th wheel.
Planet Ford and Chris Peterpaul exceeded our expectations!
by HappyWithChrisPeterpaul from DealerRater.com
December 4, 2018
Chris communicated with me by email and was incredibly patient throughout the discussion. We were able to work out an agreement via email and my wife, Michelle, and I went to the dealership to finalize the purchase. When we arrived, with Michelle's 89 year old father in two, Chris greeted all three of us with incredible respect. He made the process as smooth as it could have been and we could not be happier. Chris made certain the car we chose and our experience exceeded our expectations.
F350 platinum crew cab 4x4 srw
by WNC from Houston Texas
July 5, 2018
35,000 miles and no issues. Great truck.
Maybe one day they will offer air ride, but for a 1 Ton truck it rides well.
This vehicle really is a huge improvement over previous 2016 model.
My only complaint is there seems to be a glitch in the ac fan. In order to get it down to low after running max I must lower fan speed to 1 power off and on whole system.
It is a diesel and pulls great. Fuel mileage is good .
Fuel tank is ridiculously small in short bed version.
I removed and replaced with an after market and it was a great addition. 750 miles of range now with 60 gallon tank.
I never thought buying a car would be a pleasant experience (until I went to Colonial Ford in Plymouth, MA). The dealership itself is beautiful. They even have a drive-in carport so you don't have to exit your car when you test drive (which was awesome because it was really rainy the day I was there). It was really cool! Each and every employee who was on duty made me feel like the most important customer they've ever helped. My sales representative was Glenn Smith. He was fantastic! He asked me all the right questions and figured out the best car for me in record time! Glenn worked with manager Dell Roderick and got me the best possible price. Greg Russell made the financial part of this experience so easy! And Winston Bennett rounded out the great team with pictures and congratulations when I picked the car up. There was no hassle. No haggling. No pressure. Just perfect! I highly recommend this dealership and hope you have the same great experience I did. Thank you to all! Sherry Larkin
by Gdubb from OHIO
July 26, 2018
It’s a beast pulls a trailer like nobody’s business very comfortable , the engine brake is awsome . My only complaint is the small wheels and tires . You would think that a lariat would have some nice wheels I guess not on a dually though just the same plain Jane wheels that are on every dually .
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
I try to avoid dealerships but Northwest Motorsport is A+
by Pwoens from DealerRater.com
December 5, 2018
I typically try to avoid dealerships but stopped by Northwest Motorsport one evening as they had a nice looking Duramax sitting on the lot. Met Fred initially and had a great interaction with him. Fred connected me with Joey and in the end they did such a great job that I bought the truck. Met Joe, the GM I believe, and he was upfront and a straight up guy. Had a slight mechanical issue after I got the truck home but Joe and Joey made it right. Great transaction and I would definitely go back for any future purchases.
This truck met all my needs and then some. It is a true work truck but has the luxury of a high end sedan. the ride is stiff as stated but you are in a F-350 so its expected. ride is very quiet. great connectivity and comfort amenities.
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