Nathaniel Burgess really helped with my decision. Had me drive different versions of what I wanted to make sure I got the right SUV. Answered all questions and was very patient with my back and forth on models. Got a great vehicle at a great price.
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
After researching the vehicle we wanted and prices for weeks (& sending out information out to various dealerships), we visited a dealership closer to us that had the exact Explorer we wanted. We ended up leaving unsatisfied with the customer service we received and searched again after we left, for a similar Explorer. That search brought us to Caleb with Apple Ford, he assured us that if we made the drive there they would give us the best numbers possible. We decided to hope for the best and make the trip- Caleb had the car ready out front, they had already started working on a deal for us, and ended up giving us better numbers than we expected! They beat any other dealerships numbers that we spoke with, Caleb was so great to work with from the start, Jackie was quick and efficient, and they had us out in record timing (per our request). We had such a great feeling after we left and are still very happy with the experience we had at Apple Ford - we will be back!
Nathaniel Burgess Was awesome from the moment we met at the dealership. He understood my needs by asking all the right questions during the process and was super professional friendly and had great manners.
Nate Burgess from start to finish was exceptional in his mannerism, professionalism and willingness to address my questions and concerns. I have called him several times after my purchase and he has gone above and beyond. Next time you are looking for a new car ask for Nate - you won???t be disappointed.
Our salesman was Del and he was really great! We were there for a little bit but everyone was friendly. We let them know our budget and exactly what we wanted in a car and they found what was in our budget!
I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
We just purchased a New 2018 Ford Explorer and had Bob as our salesman. Our experience from the minute we first walked in the door was excellent. I can’t say enough good about all of the staff at Bob Davidson. Bob thouroughly answered every question we had and helped point us in the right direction. We also dealt with Mike through the process and he was great. We had been down to the dealership a few times and every time we walked in the door we were always greeted and asked how we could be helped. We live 45 minutes away from the dealership and have Ford dealers a lot closer to us but our experience made the travel worth it and we will definitely recommend this dealership to anyone we know who is in the market for a new vehicle.
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