Service after the sale is most important. I continue to buy my fords from two rivers and folks like Steve Hess in the service department go the extra mile!
I love my truck
by NY50 from Nanuet NY
January 4, 2019
This F350 is the nicest truck I've ever owned. Hands down the best in towing, best off road, best in power, and I just love the sound of the Jake Brake. I did over the road trucking for a bit, in my 20's, this truck brings me back 20-something years. I love my truck.
I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
I had been searching for a new truck for a while when I found exactly what I was looking for. I submitted the form to contact the dealer through Cars.com and was surprised to get a phone call from an actual person instead of some generic email. Since I live more than 100 miles from the dealership most of the sale was done by phone. I first spoke with Nikki Davis who told me a bit about the area and the dealership itself before putting me in touch with Lamar Elrod,my salesman. Both Nikki and Lamar talked to me like I was a friend. Lamar answered all my questions about the truck I found so that I was confident it was exactly the truck for me. He helped get everything done over the phone so all I had to do was drive over there. Because it was a working weekend for me they had to hold the truck until Monday evening. We arrived late Monday and they had the truck cleaned up and full of gas. They checked out my trade while I looked over the truck and drove it up the road. There were no issues at all for either side so we did the paper work. Even though it was getting late nobody there seemed to be in any rush and everyone was in a great mood. The guy handling all the paper work was great too, I only wish I could remember his name as well. These guys even had my trade in paid off before the end of the week. This has been the best buying experience I've had.
Looks good that's about it.
by Unsatisfied customer from Everett wa
November 26, 2018
I bought this truck with high expectations, the first time I towed an empty 3 horse trailer with it the truck would barley pull the trailer I tried to tow my camper it was even worse, the performance sucks, I am going to trade it in and get a gas chevy, the emission systems on these new diesels are a joke, thanks Obama. But seriously it takes forever to get up to speed not a safe truck to try and haul in traffic, I will never buy a new Ford truck until they put the power back into the low end gears.
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
Most comfortable, easy to drive truck we’ve owned.
by Don from Buckeye, AZ
January 10, 2019
The truck tows without effort. Love the trailer assist camera and 360 camera views. New gooseneck receiver system is so convenient and easy to use.
Always a great experience purchasing a car or truck from Orleans Ford. Small town atmosphere and no pressure.
Meet all my needs and then some.
by Pscianna from Dammeron Valley, Utah
November 2, 2018
With 14,000 lbs Gvwr, 21,000 lbs towing, and 40,000 lbs cgvw, 450 HP 935 ft/lbs of torque, it towed my 16,000 lbs boat and trailer and 2,000 lbs of truck bed cargo 1300 miles from Bellingham Wa. to southwest Utah effortlessly at 9.6 mpg fuel efficiency.
I had a great visit at Gibson???s trucks. Vince made me feel very welcomed and his service and professionalism were outstanding with doing what it took to keep me satisfied about getting the truck that I wanted. 10 out of 10 would recommend to anyone looking to buy a bad xxx truck
As a commercial customer working in the oil and gas industry it can be hard to find dealers who understand the urgency to move quickly and take ownership of our sales relationship. Keith at Marketplace knows that urgency and takes extreme ownership to get us the truck we need with out wasting time trying to sell our company things we don't want. All around great dealership to work with!
pretty good car.
by G. Stanley from Edmonton
November 4, 2018
this car is just amazing fir me. it responds to all my expectations for my company. used to do my first trip from Edmonton to Victoria under rain, snow . very stable and the 4H mode work great.
We have traveled all over the US to purchase vehicles. In many cases we would arrive to find the vehicle descriptions were not accurate. This time we were pleasantly surprised to find 100% accurate on the description. Nice family business, easy to work with. Bobby sold us the car and Meta did the paperwork. I have to say this was also a pleasant experience. The paperwork was done in no time at all. We purchased a 2005 Mercedes E Class, drove it home to North Carolina and enjoyed every minute of the drive. Honesty and ease of purchase are their strong points.
more than enough power and comfort
by JW from enosburg
November 27, 2018
this truck is a truck not a car power and relieabilty is number one if you want a car buy a chevy. Fords are a work truck lots of cabin room and comfort.
Stopped in because they happened to have the exact car we wanted sitting on the lot, went through the whole process to buy the car quickly and when a hickup in the purchase came up they did every thing they could to make it right with us, put us in several loaners and bought numerous tanks of gas for my wife. They ended up finding and bringing in a different vehicle for us, but helped us in every way possible. Would recommend them to anyone looking to buy a new or used car, had not been impressed when I tried to deal with Fenton in the past but they've made corrections and have a top notch staff now that will do whatever it takes to get your business and future business.
Absolute pleasure to drive!
by Jclac5160 from Albany, OR
September 29, 2018
We had been Chevy fans for as long as I can remember, but something made us stop to look at the new Ford F350s. The exterior styling is impressive, from the quad beam headlights to the tailgate step, they truly thought of everything. The interior is equaly incredible and also impressive. You'll feel superior as you travel down the road. Visabilty is not an issue, from the large windows, pano moonroof and extending mirrors, you can see everything. To make it even better, the 360� camera that comes with the tow package helps to ensure that backing up can be done stress free! There s still so much that we're learning about this truck! So amazing, and honestly the best decision we've made!
We love Steve Allen, he is always very friendly and very helpful in finding is a great car and we love Lynette in the shop who is also very friendly and helpful! We won't go anywhere else to find a car because we know that your office is always honest! Thank you!
Duff and Justin were absolutely wonderful to work with!! They were friendly, knowledgeable, very quick in what can be a long process and extremely helpful finding financing that was just right! Best car buying experience ever!
by F350 Ford Tough from Tampa
October 12, 2018
This truck has it all, power, payload, comfort and luxury. If you require a heavy duty truck, this is the one for you! The options are endless, who could imagine having a truck and a luxury automobile all in one.
Kandi in the service department listened to my problem and went above and beyond to get my vehicle fixed right. I will definitely go back again.
F350 XLT truck awesome towing vehicle
by Mz Daisy from Herriman, UT
December 13, 2018
Great towing vehicle for our 5th wheel. Very comfortable driving. Love the adjustable pedels, too, so I can drive it, too. I thought I would only be a passenger. We got the crew cab which is plenty of room for family and pets. Ford did a great job on the exterior design, too.
We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
Ram guy bought F350 superduty no.regrets
by First time ford truck owner from Westport ma
September 20, 2018
Never considered a Ford always a ram guy. Friend talked me into checking the f350 out. The crew can is spacious and comfortable. Tows my travel trailer with ease. Truly impressed with the F350 superduty
Good, took my car for service and repairs. I bought my car there.
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