I asked that when my car was being serviced that someone call me if anything needed to be replaced etc. Adam Burton was awesome, he called to let me know what needed to be done on my car that was not part of the regular oil change. I was able to get both filters replaced and have my back tire realigned before any more damage would be done. Adam gave me his card, gave me the recommendations for future appointments. Very professional and friendly.
I bought a used mini van and the air conditioner didn't work. Darrell Everton was the advisor I saw. He was professional, knowledgeable, friendly, and took care of the issue. I will come back and see him any time and recommend him to all friends and family. Too many times we only give feed back for the poor service and we need to let Kendall Ford know what they are doing right. Thank you Darrell and thank you Kendall Ford for a happy customer.
I trust Kendall Ford to take care of me in sales and service. Nick Horton- helped me to buy a great car at a reasonable price. He was very kind and took the time to understand what I needed. I have been to brand X and it was a terrible experience. I love Kendall Ford of Meridian. Thank you Nick and thanks to the rest of the Kendall family. You are the best!
Great Customer Service even for cars that aren't F
by Cathy O. from Meridian, ID
January 21, 2018
I had a great experience buying my Ford Edge, July of 2016. But Matt Wright and Ron Carstensen really went above and beyond helping me get my sunroof fixed this last year. Matt Wright also took amazing care of my elderly parent when her vehicle that isn't even a Ford was having mechanical problems. He treated her so kind and gave her a loaner car while hers was getting fixed. He got her car in the next day and was great about communicating with her the entire way. I have been in a customer service position for the last 38 years and it takes a lot to impress me the way Matt did.
Bob helped me buy my truck in no time at all! It was easy as a trip to the store. Friendly, professional, no pressure, just an honest guy selling a good truck at a fair price. Highly recommend this place.
Tim Heffner is the MAN, no pressure buying. I was open about my wishes and wants. He completely helped my family go from a 5 seat to a 7 comfortable seating van. He knew automatically that it would fit my budget. It’s amazing when you get a car dealership that is not all about numbers how many they sell but how many people can get the best rate. Would recommend Meridian Auto Ranch hands down!
My old truck died and I was in a hurry to find a replacement. Nick Horton jumped right in and helped find me the right truck and get things squared away quickly. Everyone was helpeful and pleasant. Enjoyable experience and they will be there for anymore questions I'm sure!Thanks Nick!
Tim was the only dealer willing to work with my schedule. When I asked him for rough numbers I didn’t get the typical xxxxxxxx you get from the Larry h millers and Peterson about “just come in”. Tim and Kendall were respectful of my time and I will definitely recommend and shop there again.!
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