Coming to Jordan Ford was a very pleasant experience. From the moment we stepped onto the lot, PJ, our sales rep greeted us and took us straight to our future 4Runner with no sales pressure whatsoever. From there he took my wife out on a test drive while I waited with our three year old in the Lobby. After that I took the 4Runner out myself with PJ. Not once was he pushy. He waited till we were done with our test drive. We explained the situation that we were not ready to buy that day and he understood completely. We walked away with a sales purchase order that was good for 5 days after saving us even more money from the asking price. I expressed that the 4Runner had a strange smell in the interior and so they detailed it and shampooed the entire thing. After we got approval on loan he drove 40 minutes to our place of business to deliver paperwork so we wouldn't have to come into the dealership. After that, he advised that the truck was clean but needed to air out for at least a day due to concerns of any leftover fumes from the cleaning treatment. On delivery day, he drove from San Antonio to San Marcos so we wouldn't have to travel all the way down to him. PJ treated us like family and for that we are grateful. We will definitely be buying from them again. Can't say we've had better service anywhere else! Thank you PJ Julian, Paulina and Aaron
Alex went above and beyond to make sure I was provided with all the details in purchasing a new or used car. Giving me suggestions and his advice, but was in no way pushy. Extremely professional.I would highly recommend Alex Davila to anyone who is looking for a new or used vehicle.
I have visited other dealerships and dealt with other salesman in the past, but my experience with Jordan Ford and Mr. Julian Delarosa was by all the best. The professionalism, honesty, respect and effort he exhausted to insure he got us what we wanted were beyond compare.
After years of having my vehicles serviced by smaller shops, I was reluctant to find myself in a dealership for service. Griffith Ford in Seguin completely changed my past opinions. The service staff are energetic and outgoing, and I was pleased to be able to speak with anyone about my vehicle and how the repairs were going. What was new to me were the windows in the shop that allowed me to view my vehicle as well as the shops complete operation. The prices are a little bit higher than what i was used to but I can say with complete confidence that I will be back.
I worked my deal with Alex over the phone and went in that day to purchase. I was in and out in 15 mins with no surprises.
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