Went in looking for a used Escape. Jack was great, honest and very personable without being pushy. He was also very patient with me while allowing me to drive several different vehicles before deciding on the Escape. Also, this is my second vehicle I have purchased from this dealer. Very happy.
We cant say enough of our experience at the Bellingham Toyota dealership. Crystal Mervyn was our first contact. Very professional! With her quick response and online quotes she brought us to the dealership. Crystal Glynn closed the deal on not one but two vehicles. Very smooth process. Wendy Hugo made the finance portion look so easy. All three show a high level of knowledge and are very professional in what they do and should be commended for their great attitude and hard work.
My wife and I had been eyeing trucks on the lot for months. After finally deciding to buy we went to cars.com and found a truck that we fell in love with. Just so happened to be on the same lot that we had been driving past for months. We spoke to Bob and he was beyond helpful. Price of the truck was very fair (below KBB estimate) and they gave us far more for our trade than was expected by me or my wife. After meeting several of the members of the team and seeing how friendly and down to earth they are, I will be buying from them in the future.
Last month I saw a Lariat on the Pacific Coast Auto website so I went to check it out. It was awesome but actually more truck(& $$) than I needed. Travis then showed me a 2010 F-150 that was just traded up. I LOVED IT! I BOUGHT IT! It has enough bells & whistles to keep me happy, drives beautifully, will pull anything I throw at it, and now I am adding all the cool accessories I can find, including Cabela's pink camo seat covers! This is one cool truck! Thank you both Travis & Steve for an easy deal, a good buy, & a very comfortable store. You are highly recommended.
I dealt a little with Joe and then majority with Mark and I highly recommend either of them or anyone here. Mark was upfront and honest the whole time and did the best he could on getting me an excellent deal and watching out for me.
It was a great car-buying experience! I received timely responses and great customer service from my salesman, Bill. The negotiating process was laid-back and the paperwork process in the finance department was quick and easy too. I would highly recommend this dealership to my friends and family!!
We arrived at Dwayne Lane's North Cascade Ford to look at a Mustang. What seemed like moments later we were happily approved and preparing to take our new car home. Jared Burton made the process easy and enjoyable.
Dwayne Lane's dealership in Sedro-Woolley has always provided us with exceptional service. However, with this being said it has always been Mark Johnson who has taken the dealerships exceptional service to an above average experience. We always feel he takes extra steps to make us part of the Dwayne Lane's family, not just another customer. Thank you again.
This experience as a first time buyer has been great! Mark Johnson has been so very helpful and accommodating. I felt very much at ease during the entire process - many pleasant encounters...end result I have my "dream truck" and couldn't be happier!
Buying my 2017 Certified Pre Owned Ford Fusion Titanium was the easiest transaction ever! It was worth the short drive from Everett not to mention the Tax savings! I would highly recommend this dealer.
First time car shopper at Frontier Ford. After failing to make a deal on a used vehicle at another dealership Frontier had one of the models we were looking at so we figured why not give them a shot before heading South to other dealerships off I-5. Our salesman Sean was helpful and pleasant to work with. He wanted to sell us a vehicle but wasn’t pushy. The road we test drove on was a quiet little road next to the refinery. The road is perfect for testing out the vehicle in pretty much any way you need to.
We drive a hard bargain so we thought for a bit that we weren’t going to be able to make a deal. We are experienced car buyers and the negotiations weren’t as bad as a lot of places we’ve been to but there never really fun especially when your tired and hungry. Sean gave us a protein bar and waters during the process. Ultimately the dealership wanted our business and won us over on a Hail Mary. We wanted to shop local at a local dealership but aren’t willing to make a lot of concessions to do so. I feel we got a great value on the out the door price. We were offered many extras but did not purchase any so I cannot speak to that.
The only thing that triggered us was essentially being forced to purchase a vehicle tracking device called Spireon Kahu. It is similar to LoJack and the dealer stated that they install it as a security device to protect their assets and it probably lowers their insurance cost. Long story short we did not want to purchase the tech but it was already installed on the vehicle. We negotiated the price of the tech and ultimately agreed to leave it installed as the dealer stated it would cost money to remove it. Now to the fun part. The 2015 Dodge Dart we purchased is for our teenage son. Using the app for the Tech on a smartphone we can monitor where he is at and be notified if he exceeds a set speed. We chose 65mph. We can also set up an electronic perimeter as well as monitor the vehicle battery from the Kahu app. We got an insurance discount for the active tracking system and trust me you need it when insuring teenagers. I probably sound like a Kahu salesman but hindsight we have no regrets leaving the tech installed. Just make sure you ask the sales staff whether it is installed or not and whether you will be force to purchase it or if it will increase the price of the vehicle if you want it removed. It worked out for us but it may not work out for you. Thanks Frontier for helping us find our son a safe and hopefully reliable vehicle!
My salesman at the Frontier Ford dealership was very personable which made the car buying experience so much fun. I had my 11 year old son with me and even though we were there for quite some time trying to pick out my dream car, Zack kept us both enertained during the whole process. Very hospitable. I will return to Frontier Ford for any future vehicle needs.
Great car buying experience. Did everything to make me feel comfortable and never pushed for a sale. I was very picky and shopped for a long time. Great service and great respect. If you come here you will not be disappointed.
I am an out of state buyer and purchased a 2010 Infiniti QX56 from By Design Auto Group. They made the process very easy from start to finish. They even picked us up from the airport in our vehicle so I was able to drive it before finalizing everything and had everything checked out for our long drive home. When a mechanical issue arose while we were a few states away I contacted them right away. Both Jason and Stephanie were extremely helpful and genuinely concerned that we were stranded far from home. They offered a few different solutions for us, all of which were very fair and even favorable for us. They went above and beyond what they could have done. The integrity of both of them as well as their dealership is outstanding. The customer service is exceptional, even after the fact. Everyone we told our story to back home is amazed at our experience and how rare that is. I cannot say enough good things about them and I highly recommend them!
Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
A great car buying experience! My husband and I came here to check out a Ford Explorer and we bought it without any pressure. The employees stayed after hours to complete the buying process and were very helpful. We drove away with the car of my dreams and we felt great about the process. My husband and I highly recommend this business.
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