Came out from St. Cloud MN on a hunch to check out some inventory and was pleasantly surprised immediately upon pulling in. As a Bimmer FANATIC I was ecstatic. It went without saying that this truly was a "premium" BMW dealership as the quality of the inventory was truly impressive! Long story short, I showed up considering coming into the market for another BMW and i left with an IMMACULATE 335xi Ill get to play with this winter! THANKS STEVE!
I just purchased a used Ford Explorer from Osseo Ford. The salesman was very knowledgable and friendly. I had tons of questions and he patiently answered all of them!! Everyone I meet with at the dealership treated me upmost respect and made the experience enjoyable! Osseo Ford rocks!!
I have purchased, both new and used vehicles from Southworth and always feel as I was treated fair. The salesman did a good job of explaining all the gadgets. Their service staff has been great, but I have only been in for maintenance, not major repairs.
We were looking for a used Nissan Murano and they had one, I put it on hold with a credit car because we are about a 21/2 hr drive from them and couldn't make it up there during the week. Unfortunately my wife ended up in the hospital so we didn't make it up there. They were great to talk with on the phone and had my wife not ended up in the hospital we would have bought it.
The awesome service department saved our trip. Early Monday morning, the service department opened up early and fixed our car's thermostat housing. The repair was done quickly, efficiently, and smoothly. I definitely recommend these guys. Steve, Jason and Chris were fantastic!
Having driven our car 104,000 miles, we were confronted with the reality that it was time for some maintenance. We appreciated that the Buick Service Manager, presented us with a list of options, and that we could do them over a period of time in the next 3 or 4 months. We also appreciated that we did not feel undue pressure to decide what we wanted to do first, other than the routine oil and rotation routine, we opted for a set of plugs as the most immediate. A quality dealership and we will return. The price is competitive with other dealerships, and the independent suppliers also. Thanks Southworth, and we will be back.
Contacted them about a used car. They sent me a video of the car. They also provided answers to my questions. Unfortunately, we were earlier told they would transfer a vehicle to MSP however would not for the particular vehicle we were interested in so that was a deal breaker for us due to travel time constraints.
I very rarely take the time to write a review but had an exceptional experience at Osseo Ford (again!). I just purchased a new 2016 Ford Explorer and the whole treatment we received was first class and painless... If your looking to get a fair trade on your vehicle and purchase a new/used vehicle at a fair price and get through the whole process in record time, Osseo Ford is where you need to go. Everyone is friendly and will bend over backwards to make it a good experience. This was a repeat of the experience I had last fall when buying a used F-150. I will always go to Osseo Ford!
Dropped car off for oil change and mirror replacement. Back later to pick it up. Was ready and worked done professionally and expertly.
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