ALL OF THE EMPLOYEES ARE VERY COURTEOUS KNOWLEDGEABLE AND FRIENDLY EXCELLENT EXPERIENCE WOULL HIGHLY RECOMMENDED THEM FOR ANY AUTOMOTVE SERVICES YOULL NEEDED IAM THANKFUL AND APPRECIATIVE SCHULENBURG HAS THIS MAGNIFICENT DEALERSHIP
This is the second time I bought my vehicle since 3 years agao and the buying exparience is still top notch. Sabrena was our sales person. She did not push us at all, everything is up front and willing to work with us. Unlike other dealership I have been to there is No tricks at all, what we agreed during negotiation match exactly what they put on the paper. No ???accidental mistake??? on the paper work. I highly recommend Sabrena if you are considering buying your next vehicle becuase the buying expareince is truly exceptional!
Nick Tirey did a great job locating the right Explorer for me. I gave him the things that were important to me and he found the perfect fit. The transaction went very smooth and took very little of my time. In addition Wesley, with the extended warranty team, worked with me to find the best plan to fit the number of miles drive each year. When I came to pick up the Explorer everything was in perfect condition and I was able to drive away with 15 minutes of arriving.
Excellent Service Experience. Explained everything
by Vicki Black (now with safe airbags :) from Rock Island, TX
February 3, 2018
Service employees were excellent - explained the recall of airbags (greatly appreciated), had all of the parts already there, friendly and completely professional. Normally, I hate going to get my vehicles fixed because I feel so dumb. T. Vaughn employees made the whole experience easy. THANK YOU!
My wife and I recently purchased a vehicle from this dealership. First of all let me say that our salesman Travis was very friendly and straightforward. In contast, we had to sit down with the actual owner (Chuck Brown) in order to close on the purchase of the vehicle. First and foremost he did not acknowledge us in any way and/or say hello or shake hands when he entered the office. He had us sign the paperwork and got up from the desk and walked out without saying thank you for your business or anything close. Very unfriendly person and I will NEVER purchase anything from this dealership or set foot on the property again. I urge you to look closely at this man and this dealership.
Of all the cars we have bought new and used, this was amazing. I have never had such a positive and helpful time with a car purchase. Start to finish I would rate a full 5 star review and recommend to anyone. Thank you all for my new car.
Crystal was great in helping us buy a truck. Would recommend this place to friends.
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