INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 4, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
Bought a used Ferrari 458 Italia, mainly dealt with Shawn wa
by Doc.ferrari from DealerRater.com
November 10, 2018
Reason I bought was due to Shawn Waara briefing me well regarding Ferrari I had not seen.Shawn repeatedly sent pictures of things I wanted to know regarding car such as Navigatiin , year of manufacture label etcetera
We had a great experience-they had the Pacifica that we were looking for and worked with us to get the price we wanted. We were very happy and drove away by noon with the car we wanted. Have already recommended 1 friend.
I have been looking for a vehicle for several months now... I have made contact will a few dealerships in order to ask questions & discuss pricein & financing. I have not made a purchase yet... But this dealership has been extremely helpful & informative through out this process. I hope that we can get together soon so that my hunt for a vehicle will be over.
Had such a great experience at Meador!! Hassle free purchase and very satisfied with our truck. Duane Stailey was such a pleasure to work with finding us the perfect vehicle. Also to the finance manager for his hard work of finding us the best deal!!
I believe the greatest compliment that can be given a dealership is a return purchase. Bought my second vehicle from Southwest Ford today. Don Rice was our salesman and he really deserves 5 stars for the way he lead me through the entire process. Drove away very satisfied with a new Ford Edge. Highly recommend this dealership and this salesman.
My service tech, Craig has been working on my cars for years now and always does a terrific job. Thank you. My 2012 Explorer had almost 100,000. Miles and had no serious problems, Craig kept the car serviced. Wanted a new Explorer 2018 and Don Rice got me into one and out the door within a short time. So service time and buying time always a nice time here
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