Very accommodating, no complaints. Can pick up as late as 8pm on a weekday.
Most dependable truck ive owned!
by Ford for life from Rochester, ny
June 19, 2018
Besides maintenance not one problen with truck..105k driven not one day lost from truck issues. Pulling 7000+ lbs weekly or payloads of 1 ton + truck just goes without a blink of an eye. Will be a superduty fan for life
Simple process. Be ready for the usual warranty upsells, but if you are, it's pretty easy to do. Price was very competitive in the area.
The most work ready truck ive ever owned!
by GW from Southern Indiana
January 8, 2019
This truck met all my needs and then some. It is a true work truck but has the luxury of a high end sedan. the ride is stiff as stated but you are in a F-350 so its expected. ride is very quiet. great connectivity and comfort amenities.
The staff was extremely helpful and took care of me. Caitlyn was great and made the process easy. I called on Thursday and they had the truck I was looking for there on Friday. Thanks Van Horn staff !
Most Powerful Truck I've Ever Owned
by jpfeffer05 from Austin, TX
November 27, 2018
I have never driven a truck with as much power as the 6.7L Ford Diesel. If you need a truck for pulling weight, the diesel engine is what you want. The torque is outstanding and will impress you. I have owned the F-150 ecoboost gas engine and while that does have more pulling power than a V8 gas engine at Ford, this 6.7L diesel that Ford designed will make the F-150 look like a toy. If I could afford a diesel truck payment, I would have kept that truck until I put 400,000 miles on it and they WILL last that long. My father worked with a fleet of 10 trucks, all 6.7L diesels and one has 450,000 miles on it without engine or transmission repair. STRONG truck.
Mike was very helpful and accommodating. As a salesmen myself I appreciated the effort to understand the type of vehicle I was looking for and he did what a good salesmen does. He finds the right fit, not the quickest sale. Mike put me in a 2019 RAM 1500 REBEL which was a car I never considered or thought I liked (after months of researching and testing cars) until he evaluated what my wants, uses and needs of a truck we???re. Nailed it. Got a great deal. Much more professional at Oconomowoc than the Franklin location too overall in all departments. Would recommend.
This is the nicest truck or vehicle I've ever owne
by Boone from Belgrade
November 17, 2018
This truck has so much power , leg room heated seats , sunroof, touch screen everything I've wanted in my truck oh ya it's a turbo diesel that's the biggest selling point
Bill was great worked with my parents to make sure they were happy before making purchase. I am Jay their son and he called me at work to answer any questions. Great dealership
by Edwardhead1 from Sandy, UT
January 4, 2019
So far this is my favorite truck ever and I've had a few. I traded my 2011 F350 with less miles in to buy this dually with 95,000+ miles. So far it drives and rides great, has amazing power, is very well equipped, get decent mileage, and has a lot of room. I love this truck. I can't wait to see how it tows my 20,000 lb, 45 foot long 5th wheel.
awesome very good best there is honest very straight forward always finding a way to get the best deal for the customer never any pressure to buy
Bought new. Worst truck I’ve owned
by Dan from Toronto Ontario
October 18, 2018
So many issues; where should I start’ For the first 6 months the ford sync system was down constantly. This would meant no heat! Engine light went on at 30k. That means no remote starter. This happened so many times I lost count. Seems to have every sensor which cost more on repairs but the low washer fluid sensor they forgot. Message would come on that the truck is shutting down in 30 seconds. Do you know what that means when your in left lane pulling an 8 ton trailer’ How ford could do that is beyond me. That happened 7 times in 2 years. Washer fluid lines had to be replaced 3 times I the five years I owned it.
My experience from the end of November until now has been a 2.5-3 Star.
Specifically went to this location to look at at a vehicle. The sales rep was helpful and professional. Completing the paperwork and finalizing the sale took way too long, hours!!! There was one finance person helping four people in line.
Make sure you pay attention to details!!! Vehicle did not come with floor mats. Strange to me. When they dropped the vehicle off it was not detailed nor was the gas filled up per agreement, so when I called about everything they did cover the cost of new floor mats. Great customer service, right?
Fast forward to it now being summer. My air condition does not work. Per manager who was not customer friendly and rude on the phone, stated “anything can break on a used vehicle”. Makes you think you need check EVERYTHING before you purchase.
In my opinion, poor customer service. I would think you’d want to retain your customers by trying to help them out when the vehicle is less than 6 months old to them. Will not be going back to them to purchase my next vehicle.
Excellent Trailer Hauler
by David from Lampasas, Tx
October 25, 2018
This vehicle is an excellent trailer hauler with a comfortable and wonderfully appointed interior. The King Ranch package is very nice and is an attention grabber. The diesel engine is the quietest i’ve ever had and gets fair mileage. It has the strength and looks that makes it the best truck on the market today.
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
Great truck. Does everything i expect and more.
by Gregc from Kittanng pa
August 20, 2018
Truck meets all needs. Comfortable and great looking. Use it for towing 5th wheel and never noticed that it was back there. It is also so quiet for a diesel.
We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
by Bearscouter from Cheyenne, WY
July 9, 2018
Roomy cab with comfortable seats and plenty of towing power for towing a fifth wheel in the mountains. IT makes driving a breeze and fun.
The salesman was very helpful and didn't try to sell me a vehicle that they wanted off the lot. He also let me test drive the ones I wanted to compare even if it was not in the most ideal spot, if other vehicles needed to moved it was done.
by TacticalBacon from MN
May 11, 2018
I've owned many Diesel trucks over the years to include an old Chevy with a 6.2L Detroit to Ford 7.3's and a couple of their 6.0's that I put up with. This 6.7 Diesel is probably the next 7.3.
There is one issue Ford has never addressed, and that is the radiator. There is a piece of plastic that mates up with metal on the radiator, and it has a tendency to leak when the metal expands and the plastic does not. I had to have my radiator replaced last year (at 80,000 miles) to the tune of about $1800. Ford absolutely refused to cover it.
With all that being said, this is the quietest, most comfortable pickup I've ever owned. It's the King Ranch, and the interior amenities are great. It has enough power to pull my house (and no, not a trailer house) across state lines, and other than the radiator, it hasn't had a lick of trouble.
My biggest hangup is the cost of these vehicles. As such, it's unlikely I'll buy another one. The prices have become so inflated that I find it senseless to spend that kind of money on a pickup. I'll preserve this one and take it to the grave with me.
I have been leasing cars for years and have always dreaded the dealership experience, until now. Boucher was recommended to me by several family members, so I thought I would give it a try. So glad I did! Skylar, Pat, and Jim were great! From the moment I entered the dealership they were polite, helpful, and straight-forward. I would highly recommend this dealership!
Power is unmatched
by David from Jackson New Jeresy
August 12, 2018
The F350 Super Duty Platinum I purchased is exactly the truck I wanted , it has all the bells and whistles of luxury you want and need plus the power to pull anything you want. The power is unreal!! I love this truck!!
A Real Head Turner -The Best Truck I've Ever Owned
by Big Red Dually from Los Angeles, CA
October 13, 2018
This truck used to pull my 9 horse horsetrailer and also has, most elegantly, taken me to many black tie events. It's in perfect condition and even comes with a Ford-dealership-bought Premium Extended Warranty that's good for another 3 years.
The Ford F-350 is all the truck you need for everything. Has tons of pulling power and also luxury inside. This truck is very comfortable and room for all. If you need a truck call Aaron. You will not be disappointed.
The entire process was so easy with EvS. I was looking to lease a Ford Edge, and Alex was upfront about the deal terms and patiently walked me through all of my questions. Multiple people on the team stayed late to help us get through the paperwork and get us out the door, and they were able to support getting the process started via email. I usually feel like I'm getting screwed somehow in a lease, but did not feel that way with this team.
Great truck... bad service
by Capt Biggles from Corpus Christi
November 30, 2018
Go to vehicle for towing, hauling and traveling. Pull a boat, trailer and fifth wheel. Diesel gets good enough mileage but great performance. Quality very good.
Cons: BMW pricing and ford pinto service. For the price these vehicles are going the service departments should be better. In my area there is no dealer that can service, fix warranty and wash in the same visit. I looked at an higher end mustang and decided against because I can get better after the sale service going German or Japanese. If they ever offered a truck with this performance would switch in a heartbeat.
Very professional and friendly staff, you won???t go wrong buying from them as they do an excellent job. Alex was great to work with and I would recommend him and the dealship to anyone looking for a new or used vehicle.
Best truck ever
by Matty from Edmonton
June 13, 2018
It has been a trouble free enjoyable vehicle , tows anything you can throw at it, would not look at any other brand. Smart purchase
sales person was friendly and helpful, knowledgeable and demonstrated the basic features to get us started. he made sure the car was ready on schedule. the paperwork was necessary but tedious. cathy took the time to explain fully what was required and let us take breaks as needed.
Great truck did everything I asked it to do
by Retired Grocer from Byrdstown, Tennessee
May 9, 2018
A little stiff on the ride but to be expected being an f350. Best seats of any truck on the road today. Plenty of power from the 6.7 diesel good mileage for diesel.
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