I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I took my truck in for regular servicing. I was certainly impressed with the customer service. My service advisor for the day was Dennis. Dennis did an excellent job explaining the service and during the entire process.. I did also get help from Susana via telephone the prior day for scheduling. Overall, everyone I dealt with during my visit including the techinicians to the cashiers were nice.
Josh promised me that I would get an equal or better deal than any other dealership. I was skeptical, but as it turned out, he told me the truth. Brian was a really nice guy, and a pleasure to deal with.
He really knew what he was talking about. He answered all our questions, and explained all the high tech features in the Edge. It'ts really an amazing vehicle. Kudos to both of them!!
They found my dream car, processed my finances, and had me driving my new vehicle in less than 4 hours. Gio knew exactly what I was looking for, did not pressure me into buying anything I wasn't completely sure about and guided me every step of the way. They have a $500 raffle going on for those who purchase a car with them, fingers crossed!!! LOL.
Mike Carrozza, from the moment i pulled in took care of me. I had issues with my hood and door check with Rust and called it into FORD right away and got back to me with a solution on the same day. Something you do not see in customer service anymore. From Taking in my car for repair (Which took a week) he kept in touch with me every step along the way. And to go far and beyond made sure all the services in my Vehicle were up to date. He is a key asset to maintenance and service department at GUS MACHADO FORD and look forward to doing maintenance with your team for a long time.
This isn't my first time purchasing a vehicle from them and every time I step foot into this dealer I leave more impressed than the last time. Marlon is a great salesman with knowledge of each and every vehicle they have in stock. They treat you as one of their own... Very pleased
Carlos M.Mijares sold his bmw here very professional salesmen easy process bank draft followed I could have procured more $ if I sold privately but here the process was easy and the more I could have gotten ?sowhat
The salesman where nice. I did end up purchasing the car i test drove.
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