I purchased my vehicle from Ken Stoepel Ford and have all my maintenance done at their location. I have not had any issues with my vehicle so far (it's a 2017), and the oil changes and multi-point inspections have always been done in a reasonable time frame.
I went into Ken Stoepel Ford with a friend and inquired about the recall notice I received for my F-150. The service manager offered me a choice of open repair dates. On the date I selected I dropped off my truck at the service department and chatted with the salesman with whom I purchased the vehicle. After that I had a cup of coffee, the service department driver took me to run an errand, and on my return the service had been performed. This could not have been more pleasant.
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