The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Went there not really knowing what to expect and ended up leaving a very happy new car customer. Everything they did for Me and my family was above and beyond awesome awesome customer service.And thanks again Sean Welch for everything you rock dude..
Great place to buy a truck with all the makes and models available to you. The team on the floor was quite helpful which made for an easy experience. My daughter is quite happy w her "new" used truck. We had a problem 2 months after the fact and Tim's jumped right in with no push back and took care of it. If i don't say it already the staff and the dealer and at the shop were awesome.
We went into Tim's for a truck that we seen on their web site. They brought truck right out unfortunately couldn't get that truck but they worked so hard to put us in a truck that day. Then they suggested that we trade in our vehicle. So they put us in a car and truck. The salesman and their staff were very helpful and went above and beyond to makes us happy customers. I would go back in a heart beat and I tell everyone about how awesome they are
11/11/17 This dealership went above beyond this veterans day for this vet. They are delivering my purchase to my house 140 miles one way all for the advertised price\. For this I salute you . The next friend that is looking for a truck I will send them your way .
Great dealership. I have purchased 2 trucks from Tims. Both trucks were nice vehicles price and trade in values were fair. Buying process was easy and without pressure. Mike was my Sales person for the last deal. He was patient and helpful even though I was very indecisive. I would recommend Tims to anyone looking for a used truck.
I had contacted a couple dealerships through cars.com and was very happy with the quick responses. I love the website as cars.com makes it very easy to find exactly what you are looking for. It's a very user friendly site and I really like that most listing offer a free carfax report.
Keep up the good work and thank you!
This was an excellent experience. Bob Knowlton was knowledgeable and patient with me through the process of purchasing a new vehicle. I traded in my 2008 Toyota 4 Runner and was pleasantly surprised how much they gave me as a trade in towards the purchase of a 2017 Toyota 4 Runner. Very professional folks, outstanding service department, and excellent inventory. I rate this as one of the best car buying experiences I have ever had. I highly recommend Rochester Toyota!
After a poor experience at a dealership in Maine, I made the 2 hour and 15 minute drive to Laconia and Irwin’s to look at a Certified Pre-Owned Prius. My experience was outstanding and the prices were surprising in a good way. I ended up with far more car for almost $2,000 less than I would have paid here in Maine. I HIGHLY recommend making the drive, not only is it a beautiful drive, it’s also totally worth the buying experience.
Our salesman (Alex) was excellent, made the process enjoyable. He was patient, knowledgeable, and pleasant throughout the whole sale. Looked at multiple vehicles and options and ended with what we wanted at a fair price.
It is refreshing to know that not only does the dealership offer the best pricing around, but also has knowledgeable sales staff like Josh Beachum and Michelle Whitney to step you through the process. I am very pleased and excited about owning our new RAV4 !
Bill & Diana York
I visited this used auto dealership a little apprehensively - had recently gone to a dealership specializing in used inventory and my experience was not much to write about. From the time I met with general manager Justin DesPres to the end of my visit I could not have been more impressed! Although I did not leave having made a purchase, its my intention to do so in the next 7 days (had to firm up some details before purchase). Justin is clearly prepared to do business - he was much more motivated and knowledgeable than the previous place I visited.
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