Oil Change/Recall Work/Breaks Job
November 5, 2018
I brought my car in (a 2013 Chevy Cruze) on October 24, 2016 and worked closely with Ryan Daring. He provided excellent customer service to me. On October 24, 2016 he did a thorough job of work on my car regarding the oil change/recall. I also asked for him to have the brakes checked. At that time he did not try to get me to have the breaks adjusted right away, but was very honest and forthcoming with me regarding the pulsation on my breaks. He assisted in answering all of my questions and did excellent follow-up work with me, especially the next day which was October 25, 2016 when I decided to bring in my car to have the brakes done. He called to advise that the parts would need to be ordered to have the breaks done and sincerely apologized. Also, it was very convenient to have the shuttle drop me off back home and also to have the shuttle to pick me up from work on the 26th of October. Ryan did a great job to ensure my car was completed to my satisfaction and I am truly thankful that I was able to work with Ryan who is a great associate and he was very easy to work with.