I asked that when my car was being serviced that someone call me if anything needed to be replaced etc. Adam Burton was awesome, he called to let me know what needed to be done on my car that was not part of the regular oil change. I was able to get both filters replaced and have my back tire realigned before any more damage would be done. Adam gave me his card, gave me the recommendations for future appointments. Very professional and friendly.
I bought a used mini van and the air conditioner didn't work. Darrell Everton was the advisor I saw. He was professional, knowledgeable, friendly, and took care of the issue. I will come back and see him any time and recommend him to all friends and family. Too many times we only give feed back for the poor service and we need to let Kendall Ford know what they are doing right. Thank you Darrell and thank you Kendall Ford for a happy customer.
I trust Kendall Ford to take care of me in sales and service. Nick Horton- helped me to buy a great car at a reasonable price. He was very kind and took the time to understand what I needed. I have been to brand X and it was a terrible experience. I love Kendall Ford of Meridian. Thank you Nick and thanks to the rest of the Kendall family. You are the best!
Great Customer Service even for cars that aren't F
by Cathy O. from Meridian, ID
January 21, 2018
I had a great experience buying my Ford Edge, July of 2016. But Matt Wright and Ron Carstensen really went above and beyond helping me get my sunroof fixed this last year. Matt Wright also took amazing care of my elderly parent when her vehicle that isn't even a Ford was having mechanical problems. He treated her so kind and gave her a loaner car while hers was getting fixed. He got her car in the next day and was great about communicating with her the entire way. I have been in a customer service position for the last 38 years and it takes a lot to impress me the way Matt did.
Bob helped me buy my truck in no time at all! It was easy as a trip to the store. Friendly, professional, no pressure, just an honest guy selling a good truck at a fair price. Highly recommend this place.
We passed this dealer on the way to Lithia Ford, saw some trucks out in front and flipped a u-turn and went back. We had been to Lithia Ford the day before and had a truck in mind. The truck was priced very nicely at Lithia Ford but it was underwear model and higher-priced than we really wanted to pay. At image, we found the perfect truck for us and Matt, the salesman was extremely knowledgeable about trucks, especially fords. We found a truck that we wanted at a fair price, the process could not have been easier, we test drove our truck did some research, checked out the Carfax, and made a very easy purchase. Matt had all the paperwork done fast and accurately.
Told Jeff what I was looking for, my price range & he showed me EXACTLY what I was looking for and drove home in it that after. Jeff went above and beyond to get me in my new car. This is the 2nd vehicle we bought from Ozzy’s. We have never gone back to the same car place, ever. We will be back when we have to replace our Jeep that we originally bought from them. Want the best? Go to Ozzy’s and ask for Jeff. Jeff is fun to work with. Remember. . . Ozzy’s Car Company and Jeff. . . You’ll drive home in your new vehicle.
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