Friendly and good service. Not like the some other dealership either ignore you or too aggressive . Sales person and sales manager seems honest. When I ask them to mail me my license plate, I received it next day.
Drove 30 miles to look at a used truck at Mancini's, met Randy who was very informative and knowledgeable, professional and courteous. Checked out and test drove the truck and made a good deal with Randy. Never before had I bought a used vehicle where a state inspection (with any required repairs were made) and an emissions test was performed with the purchase of the vehicle. As I waited for the repairs to be made they took me to a diner for breakfast and picked me up when I was done!!! Great people, 1st class operation. Thanks Mancini
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I called on a Thursday and spoke to Jay. He was very friendly and upfront! As many car salesmans appear to be pushy on the phone to make a sale,Jay was not! I ABSOLUTELY enjoyed talking to him. He had a great deal of knowledge on the vehicle and by the end of the night I had made the decision to drive down 5.5 hrs to go pick up my vehicle. I was greeted by the owner and signed papers with Greg. What a group of wonderful men. Very professional, dealership clean and my vehicle was all ready to go! Not only did the ride home go smooth, Greg actually followed up with a phone call to ensure I made it home safe and had no problems. Unlike an experience I have had in the past with another NJ dealership...High Quality Imports was truly worth the drive and I will definitely come back and recommend this dealership to friends! Thanks guys Western NY Loves YOU!!!!!
I was in the process of buying a used Ford F-150 . With no luck in shopping around with other dealers. I came across High Quality Auto and noticed a few trucks that I was interested in. So I filled out one of the forms on Sunday night and Jay called me Monday morning.
I really have to say Jay is very professional and the business does no beat around the bush about their trucks. Top notch and very clean trucks which is what I was shopping for and within my price range.
Other dealers I really felt the xxxxxxxxx with one I’ll never forget. I spoke with a sales rep with a truck that I was interested in. I asked certain questions and one which was that if it was in an accident. Low and behold I put the A/C on and glass just shot out of every vent possible... SMH
But with High Quality Auto you can see that there’s no strings attached and they stand by their word with the quality and price of the trucks that they sell.
Even though my truck is a 2010 which is what I was shopping for it runs and feels like a new truck. And back to Jay he called me 2xs just to make sure that I’m still satisfied and that the truck is running well with no problems... I highly recommend High Quailty Auto in Burlington NJ ...
Aaron wasn't just another salesperson he genuinely cared and that's why I came back to Scott Honda! Go to Scott Honda for your next car! Everyone was so kind and the dealership was so clean! That's important to me!
The most impressive thing about the whole process was that they listened to me and tailored a deal to my unique needs. Bill Z was great for addressing my questions about the car and T.J. walked me through the whole process, once we agreed to terms. I would definitely come back.
It was well worth the drive from Northeastern Pennsylvania for a great deal on a Mercedes GLA 250. The car was everything as advertised. Saeed was extremely helpful throughout the whole experience. Highly recommend this dealership for anyone in the market for a used car.
Great experience, my salesman Doug was awesome! Will definitely do business here again! Thank you for helping me purchase my dream Jeep. If you are looking for a honest dealer to buy a used car look no further.
The best out there i recommend my college student and family members here for there next vehicle looking to go back for next vehicle in three to four mo when i say the best the best lovely staff willing to work with you
Excellent experience with this dealership - Dale, Michelle and Cleo were wonderful - they were thorough, very kind and down to earth. I never felt pressured and I would absolutely recommend this dealer.
In April 2017, I purchased a 2012 Toyota Prius V. The car was exactly as advertised - like new. The staff was friendly, courteous and professional.
No repairs were needed. The paperwork was easy and accurate.
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