It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Most Powerful Truck I've Ever Owned
by jpfeffer05 from Austin, TX
November 27, 2018
I have never driven a truck with as much power as the 6.7L Ford Diesel. If you need a truck for pulling weight, the diesel engine is what you want. The torque is outstanding and will impress you. I have owned the F-150 ecoboost gas engine and while that does have more pulling power than a V8 gas engine at Ford, this 6.7L diesel that Ford designed will make the F-150 look like a toy. If I could afford a diesel truck payment, I would have kept that truck until I put 400,000 miles on it and they WILL last that long. My father worked with a fleet of 10 trucks, all 6.7L diesels and one has 450,000 miles on it without engine or transmission repair. STRONG truck.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The most work ready truck ive ever owned!
by GW from Southern Indiana
January 8, 2019
This truck met all my needs and then some. It is a true work truck but has the luxury of a high end sedan. the ride is stiff as stated but you are in a F-350 so its expected. ride is very quiet. great connectivity and comfort amenities.
Customer service was excellent. I didn’t even take up to 30 minutes to get the transaction completed. Would definitely recommend this dealership to a friend .
Best truck I ever owned
by Jerry from Red Oak Tx
December 14, 2018
The Ford F-350 is all the truck you need for everything. Has tons of pulling power and also luxury inside. This truck is very comfortable and room for all. If you need a truck call Aaron. You will not be disappointed.
Excellent Service . I have been a customer since 1999 and they have always been very nice and helpful. My salesman (John Patterson) always tries to get the best deal for me.
Great truck... bad service
by Capt Biggles from Corpus Christi
November 30, 2018
Go to vehicle for towing, hauling and traveling. Pull a boat, trailer and fifth wheel. Diesel gets good enough mileage but great performance. Quality very good.
Cons: BMW pricing and ford pinto service. For the price these vehicles are going the service departments should be better. In my area there is no dealer that can service, fix warranty and wash in the same visit. I looked at an higher end mustang and decided against because I can get better after the sale service going German or Japanese. If they ever offered a truck with this performance would switch in a heartbeat.
KAI IN THE SERVICE DEPARTMENT WAS SO NICE AND HELPFUL ALL THE EMPLOYEES THAT WERE AROUND HAD SMILES ON THEIR FACES AND TREATED EVERYONE AS IF THEY VIP! THE ONLY REGRET I HAVE IS NOT BUYING MY CAR FROM VARA CHEVROLET. IM SURE I WOULD OF BEEN IN GREAT HANDS IF THE SALES DEPARTMENT IS ANYTHING LIKE THE SERVICE DEPARTMENT THEY ROCK!!!! DEFINITELY RECOMMENCED VARA CHEVROLET
Most dependable truck ive owned!
by Ford for life from Rochester, ny
June 19, 2018
Besides maintenance not one problen with truck..105k driven not one day lost from truck issues. Pulling 7000+ lbs weekly or payloads of 1 ton + truck just goes without a blink of an eye. Will be a superduty fan for life
Found the car we liked on-line and exchanged a phone call, visit and phone call with the dealership's on-line sales rep, Johnny. The next day we purchased the car. We were in/out of the dealership in approximately 2 hours. Facility is very clean, nicely decorated with antique automobiles and western motif type decor. David Scott was our salesman. He was respectful, knowledgeable and professional. The finance director, Brandon Dominguez was very knowledgeable especially concerning the extended warranty. The car was cleaned so well it appeared brand new. Our experience with this dealer was great! I highly recommend this dealership. If you are looking for personable and attentive service visit Chaparral Ford.
Excellent Trailer Hauler
by David from Lampasas, Tx
October 25, 2018
This vehicle is an excellent trailer hauler with a comfortable and wonderfully appointed interior. The King Ranch package is very nice and is an attention grabber. The diesel engine is the quietest i’ve ever had and gets fair mileage. It has the strength and looks that makes it the best truck on the market today.
Roy Fernandez went above and beyond expectations for my family. He found us exactly what we needed at a price no other dealership could offer. You can't go wrong at Chaparral when people like Roy Fernandez are willing to do whatever it takes to, not only help you shop comfortably, but welcome you and treat you like a priority. Thank you Roy Fernandez and Chaparral Ford!
This is the nicest truck or vehicle I've ever owne
by Boone from Belgrade
November 17, 2018
This truck has so much power , leg room heated seats , sunroof, touch screen everything I've wanted in my truck oh ya it's a turbo diesel that's the biggest selling point
I made an on-line appointment for "The Works" service on my 2011 F-150 truck. My appointment was at 8am. I arrived at 7:55am. The service writer got to me very quickly and service began soon after. By 9am I was ready to continue my day. I appreciate a dealership and service department that are prompt and very customer oriented.
by Bearscouter from Cheyenne, WY
July 9, 2018
Roomy cab with comfortable seats and plenty of towing power for towing a fifth wheel in the mountains. IT makes driving a breeze and fun.
Good morning Sonny, It’s not often that I send an email out like this. But I had to in this case. I just wanted to let you know how much me and my wife appreciate the kindness and most friendly welcome we get when we visit your dealership, especially from Roland Trevino. I bought a 2013 F150 XLT about two years ago from him and was looking to trade it in for a 2015 Lariat. I won’t lie when I tell you that I looked and talked to two other dealership’s. Well after talking to them I told myself why? I already have someone at Chaparral Ford who treated me and my wife very well. SO I called Roland up and told him what I was looking for. Within that day he had a truck for me to look at even though he had to go out and search for it. The first one he found I didn’t like. That did not stop him from finding me the one that I just bought this weekend from you all. I have never had someone so committed to helping others out as I’ve seen in him. Watching him work this past weekend with other customers, I can see why so many of them ask for him. You have a very good man working there for you. I will continue to buy from you all knowing that he’s there and will always let other know who are looking to buy and give them his name. I love my truck. Thanks again.
by Edwardhead1 from Sandy, UT
January 4, 2019
So far this is my favorite truck ever and I've had a few. I traded my 2011 F350 with less miles in to buy this dually with 95,000+ miles. So far it drives and rides great, has amazing power, is very well equipped, get decent mileage, and has a lot of room. I love this truck. I can't wait to see how it tows my 20,000 lb, 45 foot long 5th wheel.
I???ve Been dealing with Charlie at atascosa dodge for over 10 years. Great team, great product, great price, and great service. Thank you Charlie!
Power is unmatched
by David from Jackson New Jeresy
August 12, 2018
The F350 Super Duty Platinum I purchased is exactly the truck I wanted , it has all the bells and whistles of luxury you want and need plus the power to pull anything you want. The power is unreal!! I love this truck!!
Test drove the CHR and fell in love instantly. Best experience overall from beginning to end. This was my first time driving a Toyota. So happy we made this our first stop. Would highly recommend North Park Toyota!
Best, most comfortable truck ever!
by Raymond Chamberlain from Pleasant Valley, NY
December 17, 2018
This F 350 exceeds all of my towing expectations. Diesel fuel mpg is remarkable for towing and non-towing alike. Comfort in this Lariat
model is way more than I expected as well. Overall, I can’t think of
any other brand that would guarantee my next purchase. Extremely
satisfied with Ford product and their customer service.
Due to our busy schedules, the only time we were able to visit was 6:30 PM on a Friday evening. Johnny Villanueva and the Chaparral staff stayed late and allowed us to take our time with two test drives and gave us time to make our decision without pressure. The buying process itself was quick and hassle free!
Best truck ever
by Matty from Edmonton
June 13, 2018
It has been a trouble free enjoyable vehicle , tows anything you can throw at it, would not look at any other brand. Smart purchase
They???ve done an outstanding job on my Jeep. Had multiple problems with the vapor system and the radio. Was given a 19 Ram 1500 as a loaner, now my adult son wants to get one of these. I had a 14 and it was a fine excep for the radio. Went through 4 in the two years I had it. My Jeep, however, I???m on my second radio. Still awaiting (2 mos) the return of the CD that wouldn???t come out. New radio working well, so far. Only took 3 trips to get the vapor system fixed. All the office personnel were excellent in handling all the problems. Two thumbs up! The only negative is still waiting for my daughters CD to be returned.
Beast of a truck.
by Jonbva from Virginia Beach VA
July 27, 2018
Im am not or even been a big truck guy. But, this thing is amazing. I am a military guy and bought truck to pull an RV I am going to live in for a while. Everyrhing from comfort to features to ride, this truck and what it can do is amazing. The power this thing has at the weight of the truck is outstaning. I am a MV-22B crewchief so I know umpf. The truck totally blows me away with all the power it has. If you are unsure, have no doubts. This truck is simply the best.
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