I bought a Ford from them and they will go one stop further to help.thire customer I will.never go.back to.a big dealer again as long north coast is here thire dad and mom raised thire sons to be honest and fair thanks again Jamie and Jared 9
Great truck... bad service
by Capt Biggles from Corpus Christi
November 30, 2018
Go to vehicle for towing, hauling and traveling. Pull a boat, trailer and fifth wheel. Diesel gets good enough mileage but great performance. Quality very good.
Cons: BMW pricing and ford pinto service. For the price these vehicles are going the service departments should be better. In my area there is no dealer that can service, fix warranty and wash in the same visit. I looked at an higher end mustang and decided against because I can get better after the sale service going German or Japanese. If they ever offered a truck with this performance would switch in a heartbeat.
Best experience my husband and I ever had buying a car. Saw the car online and called to check if it was still available, since we would be coming from Buffalo. James informed us that it was and he would make sure the car was ready for us to inspect and test drive. Loved the car and drove it home that day! Must point out that there was never any pressure to buy the car--totally low-key dealer. James handled all the paperwork that day, a Saturday (i.e., registration, insurance transfer, and found us a great rate on a loan.) James was EXTREMELY helpful the day of the sale as well as after when we were back in Buffalo and had a couple of questions. He went well above and beyond what you would expect from any car salesperson. I would HIGHLY recommend North Coast Auto Brokers to anyone looking for a car--GREAT dealership.
Excellent Trailer Hauler
by David from Lampasas, Tx
October 25, 2018
This vehicle is an excellent trailer hauler with a comfortable and wonderfully appointed interior. The King Ranch package is very nice and is an attention grabber. The diesel engine is the quietest i’ve ever had and gets fair mileage. It has the strength and looks that makes it the best truck on the market today.
Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
by AllisonC from Wenatchee, Wa
July 27, 2018
Love the 350. Lots of room. Tons of leg room in the back seat. Back up camera tons of USB ports and plug ins. Towing ability is amazing. Bought for a family truck and towing our 40 ft trailer.
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
by Bearscouter from Cheyenne, WY
July 9, 2018
Roomy cab with comfortable seats and plenty of towing power for towing a fifth wheel in the mountains. IT makes driving a breeze and fun.
My experience was great ! Thank you so much West Herr Ford ! The staff was amazing ! Very friendly helpful and patient. The staff was always willing to help and answered all my questions. Definitely made my car buying experience a good one! Also I received the absolute best price on my vehicle. Thank you so much!
Bought new. Worst truck I’ve owned
by Dan from Toronto Ontario
October 18, 2018
So many issues; where should I start’ For the first 6 months the ford sync system was down constantly. This would meant no heat! Engine light went on at 30k. That means no remote starter. This happened so many times I lost count. Seems to have every sensor which cost more on repairs but the low washer fluid sensor they forgot. Message would come on that the truck is shutting down in 30 seconds. Do you know what that means when your in left lane pulling an 8 ton trailer’ How ford could do that is beyond me. That happened 7 times in 2 years. Washer fluid lines had to be replaced 3 times I the five years I owned it.
The staff was inviting and friendly. The inventory was priced fairly and competitively. The staff worked to meet my financial needs and exceeded expectations. I would recommend this dealership to my friends and family without hesitation.
Most Powerful Truck I've Ever Owned
by jpfeffer05 from Austin, TX
November 27, 2018
I have never driven a truck with as much power as the 6.7L Ford Diesel. If you need a truck for pulling weight, the diesel engine is what you want. The torque is outstanding and will impress you. I have owned the F-150 ecoboost gas engine and while that does have more pulling power than a V8 gas engine at Ford, this 6.7L diesel that Ford designed will make the F-150 look like a toy. If I could afford a diesel truck payment, I would have kept that truck until I put 400,000 miles on it and they WILL last that long. My father worked with a fleet of 10 trucks, all 6.7L diesels and one has 450,000 miles on it without engine or transmission repair. STRONG truck.
Steve Miller was the beat salesperson I have ever bought a car from. Went the extra mile and was very responsive. I would recommend him and the dealership to anyone
Best truck I ever owned
by Jerry from Red Oak Tx
December 14, 2018
The Ford F-350 is all the truck you need for everything. Has tons of pulling power and also luxury inside. This truck is very comfortable and room for all. If you need a truck call Aaron. You will not be disappointed.
Thank you Murphey Shaw! You made it so easy. I can't believe that car is in MY driveway! I couldn't have dreamed better service. You're the best!
Most dependable truck ive owned!
by Ford for life from Rochester, ny
June 19, 2018
Besides maintenance not one problen with truck..105k driven not one day lost from truck issues. Pulling 7000+ lbs weekly or payloads of 1 ton + truck just goes without a blink of an eye. Will be a superduty fan for life
My first time at this dealership and won't be my last.
I came in at three thirty Monday afternoon and was out by five thirty with my new to me used Chevy cruise. Low mileage, clean and in excellent condition.
Super easy people to deal with, I will be back.
This is the nicest truck or vehicle I've ever owne
by Boone from Belgrade
November 17, 2018
This truck has so much power , leg room heated seats , sunroof, touch screen everything I've wanted in my truck oh ya it's a turbo diesel that's the biggest selling point
I highly recommend Stone Road Auto. I couldn't ask for better service. Ken and Sammy are Awesome! The truck I recently purchased had additional issues with it and Sammy, without hesitation, took care of it for me making sure I was fully satisfied. I couldn't be happier with my purchase and will recommend them to everyone.
Best truck I’ve owned
by Ryan from Phoenix AZ
October 20, 2018
Let’s start off by saying I bought this truck used... a used Forest Service truck... two years ago. It still smelled like a forest fire when I bought it.
That being said, this truck amazes me. I bought it for the sole purpose of driving it from AZ to WA during the summer to visit my folks with the kids and our RV. It performed flawlessly with 130000 miles on it. Never skipped a beat. It has a forest service paint job, manual windows and locks, but a beast of an engine. I wouldn’t trade it for anything.
After our road trip to WA I went for AZ to ID, then from ID to CA, and finally CA back to AZ with nothing more than gas, an oil change, and an air filter. I love my truck. I’ve had chevys and fords but always half tons. This is a must have if you tow.
My new car experience with Jeremy Wabick was phenomenal. He listened to all of my wants and needs and found me the perfect vehicle. Would highly recommend Mercedes Benz of Rochester to anyone.
The most work ready truck ive ever owned!
by GW from Southern Indiana
January 8, 2019
This truck met all my needs and then some. It is a true work truck but has the luxury of a high end sedan. the ride is stiff as stated but you are in a F-350 so its expected. ride is very quiet. great connectivity and comfort amenities.
Great dealership and great personnel especially Steve Root. I walked in there with about an hour left in business hours and not once did Steve try and rush me out. We went over some trucks and ended up picking one that accommodated myself. Even though I like the truck the way it was Steve was not letting it go without being perfect for me. This all the while going past hours. A few days later after they went over the truck and did maintenance if needed I was able to pick it up. The whole time he was in contact with me making sure we both had everything we need. Again get there and meet Steve and he’s busy with some other customers but he still shows time to everyone and got us in and out the door with ease. I highly recommend Tuf Trucks and I highly recommend when you’re there talk to Steve Root. Very happy with the new truck.
A Real Head Turner -The Best Truck I've Ever Owned
by Big Red Dually from Los Angeles, CA
October 13, 2018
This truck used to pull my 9 horse horsetrailer and also has, most elegantly, taken me to many black tie events. It's in perfect condition and even comes with a Ford-dealership-bought Premium Extended Warranty that's good for another 3 years.
All around great experience. No pressure. Friendly and accommodating. Vehicle was ready on time. I have not used service Dept. yet but expect the same level of satisfaction. Thanks DJ
Beast of a truck.
by Jonbva from Virginia Beach VA
July 27, 2018
Im am not or even been a big truck guy. But, this thing is amazing. I am a military guy and bought truck to pull an RV I am going to live in for a while. Everyrhing from comfort to features to ride, this truck and what it can do is amazing. The power this thing has at the weight of the truck is outstaning. I am a MV-22B crewchief so I know umpf. The truck totally blows me away with all the power it has. If you are unsure, have no doubts. This truck is simply the best.
Just purchased our families fourth vehicle from Pioneer. We received fair trade on our truck and picked up the new vehicle the next day. They can have the vehicle ready for delivery the very next day, quicker than anywhere else we have purchased in the past. Very low pressure and we left with a newer vehicle, with less mileage and more options than the competition down the street that was in the same price range. Will be back to buy again. Thank you.
Won't ever sell it!
by Ford4life from Big Piney WYO
January 10, 2019
Ford finally got it right with the 6.7 power stroke. I have 283000 miles on mine with very little shop time. I have pulled alot of heavy loads. Probably 35 percent of the time it's pulling a trailer. Like it so much we picked up a 2016 f450.;
I have purchased several vehicles from Pioneer Trucks over the years and have had a great experience every time. They have always gone above and beyond to make sure I'm satisfied. Chris Bill is great to work with! He makes the whole car buying process very easy! He's honest, fair, and very pleasant to deal with. I would definetly reccommend buying your next vehicle from them! You will not be dissappointed!!
by TacticalBacon from MN
May 11, 2018
I've owned many Diesel trucks over the years to include an old Chevy with a 6.2L Detroit to Ford 7.3's and a couple of their 6.0's that I put up with. This 6.7 Diesel is probably the next 7.3.
There is one issue Ford has never addressed, and that is the radiator. There is a piece of plastic that mates up with metal on the radiator, and it has a tendency to leak when the metal expands and the plastic does not. I had to have my radiator replaced last year (at 80,000 miles) to the tune of about $1800. Ford absolutely refused to cover it.
With all that being said, this is the quietest, most comfortable pickup I've ever owned. It's the King Ranch, and the interior amenities are great. It has enough power to pull my house (and no, not a trailer house) across state lines, and other than the radiator, it hasn't had a lick of trouble.
My biggest hangup is the cost of these vehicles. As such, it's unlikely I'll buy another one. The prices have become so inflated that I find it senseless to spend that kind of money on a pickup. I'll preserve this one and take it to the grave with me.
I’m from PA about three hours from Pioneer truck sales I happened to stop to look at a truck after being very disappointed with another dealer. I talked with Chris the owner and he fit me in his very very busy schedule. He made buying a vehicle very easy and stress free he worked with me as much as he could his staff all was very professional and very polite. It’s safe to say I will be recommending pioneer truck sales to my friends here in Pa, and I myself will now be a customer of theirs.
Best truck ever
by Matty from Edmonton
June 13, 2018
It has been a trouble free enjoyable vehicle , tows anything you can throw at it, would not look at any other brand. Smart purchase
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