Ric Dickerson and Jay Cho we’re both amazingly helpful during my buying process. They both made me feel very comfortable and supported, and worked with me to meet all my needs. I highly recommend the Capital Subaru to buy your new Subaru!
I went in to get my Service A completed for my GLC. The service advisor Don was great! My only complaint was the chat service. I made my appointment through the chat service and also requested a quote for the Service A. The chat representative quoted me $260 but when I asked the person over the counter, it was over $300. The representative at the register informed me the chat representative should not be quoting the fees for services as they are not an employee of the dealership. Hopefully, they get this taken care of soon because that can be misleading.
Rented a truck while shopping for a replacement to the most heavily-used truck in our fleet. Roger was very accommodating with some tight scheduling requirements and the rental unit was perfect for our needs. Then Matt worked some magic to actually find the same truck to sell so I ended up with the perfect one-stop, rental/purchase, double-deal… with no down time. It's now been a month using our new truck 6 days a week… thanks to the Hengehold crew!
Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.
Very clean facility and friendly associates and lots of nice cars to choose from. However, the car I had made an appointment to View they had already sold the day before and didn’t notify me about and a couple other similar cars they mentioned they had just gotten in they didn’t have information on to give me so that was a little unprofessional.
I purchased a 2015 Chevy Express 15 passenger van from Hengehold Motors. They were very professional and made my purchase easy and quick. I am very pleased with the van and very happy with their service. I will return to them to purchase trucks in the future.
by Blaisdell's Business Products from Oakland, Ca.
February 3, 2018
I've purchased 7 vans and box trucks in the past 3 years for our company with out 1 hiccup, very easy to deal with, honest and fair!! Matt is a man of his word and I will only purchase our company vehicles from Hengehold!!
Ease of setting up an appointment, quickness of completion of service. Courtesy of everyone involved--cashier, technician, the man who brought me my car. Everyone!
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