Friendly and good service. Not like the some other dealership either ignore you or too aggressive . Sales person and sales manager seems honest. When I ask them to mail me my license plate, I received it next day.
Great experience and great staff. Very generous and kind throughout the buying experience. Would strongly recommend this dealership to others looking for a new vehicle. Great mom and pop feel from beginning to end. Purchased a 2008 Toyota Tundra.
Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
It was well worth the drive from Northeastern Pennsylvania for a great deal on a Mercedes GLA 250. The car was everything as advertised. Saeed was extremely helpful throughout the whole experience. Highly recommend this dealership for anyone in the market for a used car.
Joe Wilson sold my wife and I a new 2017 Escape, and it was a fantastic experience. We had previously called/visited a number of other Ford dealerships in the area, and the service and professionalism from Joe and all of the Lucas staff was far better than anywhere else. I would absolutely recommend Lucas Ford to anyone looking for a new vehicle.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
The best out there i recommend my college student and family members here for there next vehicle looking to go back for next vehicle in three to four mo when i say the best the best lovely staff willing to work with you
Great buying experience. Courteous and friendly staff. Purchased a 2008 Ford Fusion. Very clean and well maintained car. Car Fax report. Car was well prepped for the sale at a very reasonable price. Can't say enough good things about my buying experience and this place of business. Just what I needed.
Drove 30 miles to look at a used truck at Mancini's, met Randy who was very informative and knowledgeable, professional and courteous. Checked out and test drove the truck and made a good deal with Randy. Never before had I bought a used vehicle where a state inspection (with any required repairs were made) and an emissions test was performed with the purchase of the vehicle. As I waited for the repairs to be made they took me to a diner for breakfast and picked me up when I was done!!! Great people, 1st class operation. Thanks Mancini
After being scammed twice when purchasing a car after mine was totaled, I finally found Mancini Motors. I would recommend this small dealership to everyone. From the choices to the prices they are top of the line. Randy the salesman worked very hard to get the financing I needed and Jaime the owner made sure that I got a good reliable car. They even re-painted the car because they didn't like the way it looked. The exhaust system cracked after only having the car for a little over a week (which they would not have known would happen) and they completely replaced it at no charge to me. Friendly, reliable and trustworthy is all I can say about everyone associated with this dealership. I would highly recommend Mancini Motors for a good used car.
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