We took our Escape in for oil change, tire rotation etc. The Ennis Ford service department worked quickly and we were able to pick up our car quickly. We always appreciate all the service department does for us. They are courteous and we think they are superb. Tom Bonner usually helps us.
They feel like family. Daurice Shine
Excellent staff..easy..they did what they said they would do..very friendly and felt at home..i wouldnt go anywheere else and i recommend anyone looking for a good quality truck to go there you wont be disappointed with the vehicle or the people
Limped my F150 into the dealer with a check engine light and wrench warning light on. Was met by courteous staff. I was warned that due to the upcoming Thanksgiving holiday and the service department being closed that it might be Friday before they could look at it. However, an employee stayed late that night, diagnosed the problem and repaired it late that night. So, it was ready to go the first thing Friday morning. Repair was correct and away I went much earlier than expected. Mr. Martinez was attentive and professional.
Ann Marie Miser, Service Advisor, was very cordial & polite. She immediately processed our concern on our 2017 Ford Fusion and informed us of time it would take for our car to be inspected for repairs. The car was there over night. Next day she called to inform our car was ready for pickup. We were informed as to what was making a rattling sound once the car reached 65 to 70 miles an hour.
Purchased a used vehicle from the guys at Lone Start Auto Brokers. The sales price was better than any comparable vehicles for sale by other dealers in the area. Sales process was smooth and they were very knowledgeable. Low pressure environment. Would recommend to all looking to make a vehicle purchase.
I would totally recommend the dealership to buy a vehicle. The easiest car buying process I have experienced yet! Everyone I met with where very professional and did not try to push anything on you.
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