Had a great visit with Jerry Votaw. Very knowledgeable and non judge-mental as we didn't want the fanciest car with all the bells and whistles, just a good reliable and priced affordably sedan. Him and all the staff are friendly and professional. Will be back!
Kaley and the rest of the crew were great. Gave me what I expected on my trade-in. No problems with the whole process. When I told them that I was going to check out another dealership, they did not try hold me back from going. Ended up buying from them.
Mike Cummings was awesome. He is very helpful, answered all questions and took his time with us. It was the best, stress free and easiest car buying experience I have ever had. Thanks again to all the others that helped out on the phone that I never got to meet.
Sal is the man very honest and straight forward no hidden costs or fees these guys are for real, the cars are very clean if you're looking for a high performance car these are the guys to see I'm very pleased.
by Train from Dallas, TX
July 30, 2018
I purchased the F450 over the F-350 mainly because of the turning radius. The wide front axle is excellent for tight turns.
It all depends upon your needs but if you are a Ford fan and intend to buy a dually to pull a large 5th wheel or gooseneck, I urge you to drive both the 450 and the 350 before making your decision.
You may be surprised.
Kay was fantastic in realizing what I liked and disliked from the cars that I test drove. Found the perfect car that I wasn’t even considering.
Ford is the best!
by Nezrock from Fredericksburg, Va.
June 14, 2018
High performance, beautiful interior and exterior. Top of the line truck!! Fully loaded and comfortable driving. I have never seen a truck this size with all the amenities that you can enjoy. Comfortable and relaxing ride. Adjustable side mirrors. It also has ladder you can climb to pull yourself up. Like those side boards that automatically come out once you open the door! Just plain fantastic!!
I had been searching for a new truck for a while when I found exactly what I was looking for. I submitted the form to contact the dealer through Cars.com and was surprised to get a phone call from an actual person instead of some generic email. Since I live more than 100 miles from the dealership most of the sale was done by phone. I first spoke with Nikki Davis who told me a bit about the area and the dealership itself before putting me in touch with Lamar Elrod,my salesman. Both Nikki and Lamar talked to me like I was a friend. Lamar answered all my questions about the truck I found so that I was confident it was exactly the truck for me. He helped get everything done over the phone so all I had to do was drive over there. Because it was a working weekend for me they had to hold the truck until Monday evening. We arrived late Monday and they had the truck cleaned up and full of gas. They checked out my trade while I looked over the truck and drove it up the road. There were no issues at all for either side so we did the paper work. Even though it was getting late nobody there seemed to be in any rush and everyone was in a great mood. The guy handling all the paper work was great too, I only wish I could remember his name as well. These guys even had my trade in paid off before the end of the week. This has been the best buying experience I've had.
The best hauler out there!
by DieselDave from Fuck you
May 29, 2018
This has to be the best vehicle I’ve owned yet! The 6.7 Powerstroke is a beauty. Runs great I’d recommend to all(that have the money.!)
I purchased a F250 from the dealership last November . I was driving back from south Georgia last weekend 8/19/17 ( note only 3700 miles on the the truck ). My sun roof exploded and started falling into the truck . Nothing hit it is just sounded like a gun going off in the truck. I took the truck to the dealership on Monday . Dylan called me daily updating me on the status of the truck. I was told after a couple days that FORD was not going to cover it . Dylan got with Jacky Jones before calling me and the dealership covered the complete repair. Five star dealership in my book . I will be trading with them again in the near future. Thank you Dylan and Jacky .
Why did I wait so long!
by Mr Mack from Atlanta GA
February 1, 2018
While the price of vehicles keeps going up, so do the options and safety features. I traded up from a 2006 F350 to 2018 F450. Why did I wait so long! Everyday I enjoy it a little bit more. What a work horse with all the bells and whistles. You don't know what you are missing till you own one. My stress level on the road is down due to the safety features, and my comfort is improved with all the creature comforts. Bottom line, I'm more rested at the end of the drive and a safer driver because of it.
It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.
Most powerful truck and hauls Cattle very well
by Sean Barrow Band from Temple, TX
September 24, 2018
Most powerful truck and hauls Cattle very well Love the rides in it and most comfortable seats nice and rides smooth while hauling cattle and hay!!
I had a great visit at Gibson???s trucks. Vince made me feel very welcomed and his service and professionalism were outstanding with doing what it took to keep me satisfied about getting the truck that I wanted. 10 out of 10 would recommend to anyone looking to buy a bad xxx truck
Gerardo Garvalena took good care of me, Jeff was also helpful. Gerardo took a series of videos and pics and sent me, and to sweeten the deal, he even threw in 4 new tires, which i know are not cheap for this vehicle. the Tesla arrived in pristine shape as advertised. the admin staff was helpful in getting purchase and registration documents as well.
John, Rusel, and Joey were all so warm and welcoming in a genuine way. We didn't experience the typical impersonal business like we usually do when purchasing a vehicle. They were humble and friendly and made us feel like we've known them for a long time.
The price was well below book out and they gave us top dollar for our trade-in. All their vehicles on the lot are in pristine condition. This is definitely not your typical big city dealership! The lot is surrounded by large shade trees.
We will always come here first in our future vehicle purchases.
Biggest and baddest truck on the road!
by Mustang mb from Deale,md
August 15, 2018
The best truck I have owned hands down.It pulls my three car wedge trailer like a dreamI anyone pulling heavy loads ?this truck It is up to any challenge
Steve and Rob were very pleasant to work with. They were very helpful in trying to find the truck that we needed for our family. They gave us a fair trade on our trucks and we’ll definitely come back to Fugate in the future.
I went straight to Cameron and told him what I wanted, and he made it happen in a very timely manner! I have never had such a good experience car shopping. I was in and out of there in a couple short hours. I will highly recommend Cameron and this dealership to my friends. Thank you!
the best truck i have ever owned.
June 25, 2018
It is the only truck that I will ever need. I wish I would have bought this truck four trucks ago. Meets all needs as far towing.
Very knowledgeable, helpful, and friendly staff at Bickford Ford that helped me with purchasing my new vehicle. I have purchased vehicles here before from Dave, and will continue to refer him and Bickford to others. Michael did a good job showing me the features in my new vehicle.
Two weeks ago we purchased a 2012 F350 Dually with approximately 35K miles. The truck was in fantastic condition. The dealer had it cleaned and waiting on us to test drive. The test drive, the initial sales contact and financing were as easy as the three previous vehicles I purchased from this dealer. Two days after the purchase, we picked up a nail in one of the rear tires. When the tire was being repaired, the technician pointed out that the tires were "cracking with age" and 9 years old. Needless to say we were surprised at the age of the tires. The tires had been cleaned and polished for our test drive and appeared to still have alot of tread life left. I called the salesman and asked was he aware he had sold us the truck with out of date tires. His answer was "do you think they are made the day the truck is made? They can stay in the warehouse 4 or 5 years at the factory before being put on a vehicle." My question was then why in the Ford manual does it say to replace tires every 6 years no matter the tread. He informed me he nor the dealership would do anything about the tires. I emailed the dealership's general manager, Berrong Kimsey, and expressed my concerns. As of today, I have yet to even receive an acknowledgement of that email.
How does a 5 year old truck with 35K miles have 9 year old tires? We are now having to replace all 6 tires for a cost of $1300-$1500!! The dealership said the truck went through a 27 point inspection before we could leave with it. Tire date must not be on that list. Not only does the Ford manual indicate a 6 year limit, the B F Goodrich website and the National Highway Transportation Safety Administration agree with the 6 year replacement.
For years I have encouraged friends and family to shop at Jacky Jones. But, that has changed.
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