I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
Most comfortable extras
September 2, 2017
It is definitely capable of allowing me to transport entities for a profit as well as all of the luxery extras to help keep your staff a little more relaxed instead of more stress on the job and life.
It is not meant to put you to sleep though awhile driving.
This is also a great way to impress your girlfriend. La
I had been searching for a new truck for a while when I found exactly what I was looking for. I submitted the form to contact the dealer through Cars.com and was surprised to get a phone call from an actual person instead of some generic email. Since I live more than 100 miles from the dealership most of the sale was done by phone. I first spoke with Nikki Davis who told me a bit about the area and the dealership itself before putting me in touch with Lamar Elrod,my salesman. Both Nikki and Lamar talked to me like I was a friend. Lamar answered all my questions about the truck I found so that I was confident it was exactly the truck for me. He helped get everything done over the phone so all I had to do was drive over there. Because it was a working weekend for me they had to hold the truck until Monday evening. We arrived late Monday and they had the truck cleaned up and full of gas. They checked out my trade while I looked over the truck and drove it up the road. There were no issues at all for either side so we did the paper work. Even though it was getting late nobody there seemed to be in any rush and everyone was in a great mood. The guy handling all the paper work was great too, I only wish I could remember his name as well. These guys even had my trade in paid off before the end of the week. This has been the best buying experience I've had.
One of Ford's best trucks. All the hipe is true.
by Themhoyts1 from Antioch, Ca. 94531
January 20, 2019
All the functions are great! One draw back is the side mirror side lights,bed lights, camera, won't work if you are over 10 MPH. I dislike having the governor at 85MPH. Otherwise the Lariat trim F-450 exceeds my expectations.
I purchased a F250 from the dealership last November . I was driving back from south Georgia last weekend 8/19/17 ( note only 3700 miles on the the truck ). My sun roof exploded and started falling into the truck . Nothing hit it is just sounded like a gun going off in the truck. I took the truck to the dealership on Monday . Dylan called me daily updating me on the status of the truck. I was told after a couple days that FORD was not going to cover it . Dylan got with Jacky Jones before calling me and the dealership covered the complete repair. Five star dealership in my book . I will be trading with them again in the near future. Thank you Dylan and Jacky .
by Train from Dallas, TX
July 30, 2018
I purchased the F450 over the F-350 mainly because of the turning radius. The wide front axle is excellent for tight turns.
It all depends upon your needs but if you are a Ford fan and intend to buy a dually to pull a large 5th wheel or gooseneck, I urge you to drive both the 450 and the 350 before making your decision.
You may be surprised.
My salesperson, james, was very nice and knowledgeable
by Nateduda01 from DealerRater.com
December 5, 2018
James my salesman was very nice and knowledgeable. He had my best interest in mind when helping me find a car. Would recommend coming here for anyone.
powerhouse with comfort
by Driven LLC from Riverton, WY
January 31, 2018
Test drove many different brands of vehicles before I decided on my Ford Super Duty. I have never felt so much comfort in any work vehicle or for that matter any vehicle that I have driven in the past ten years. I love this truck it looks great , loves to pull and handles excellent!
Hands down the best buying experience either my wife or I have had. Robert, Josh, Joseph and Mark were great to work with. No haggle pricing allowed us to speak openly on features, pros, cons and needs of our family. My trade-in value was higher than average KBB and what I had hoped for based on condition. The whole family took part in purchase, ensuring our 2 year old would like the new truck! From hoisting our son and NB car seat in and out of trucks, to arranging for change of address forms, to reading the vehicle for pick-up, the experience was easy, efficient, and fun! This is what purchasing a vehicle should be. We’ll be back next year for our family’s SUV…
Went in with a pretty complicated situation - but Sean, the GM, is awesome and put together a great deal for me! I was nervous going in because I wasn???t sure if I???d be able to leave with a new car, but he quickly alleviated those worries! My salesman Joe was caring and kind, and also was very understanding about my situation. He took the time to reassure me and I could tell he???s one of those rare genuine people! This place won???t give you the run-around. They will take a look at all factors and work hard to get you the best deal possible!
the best truck i have ever owned.
June 25, 2018
It is the only truck that I will ever need. I wish I would have bought this truck four trucks ago. Meets all needs as far towing.
2016 Honda Pilot very good price in central Florid
by Jose L from Saint Cloud
October 30, 2018
Julian was very helpful in assisting us on purchasing vehicle, very fast and easy transaction. Fair price . He also called next day making sure we were happy with purchase
Ford is the best!
by Nezrock from Fredericksburg, Va.
June 14, 2018
High performance, beautiful interior and exterior. Top of the line truck!! Fully loaded and comfortable driving. I have never seen a truck this size with all the amenities that you can enjoy. Comfortable and relaxing ride. Adjustable side mirrors. It also has ladder you can climb to pull yourself up. Like those side boards that automatically come out once you open the door! Just plain fantastic!!
I drove an hour to buy my car here and it was worth it! The customer service was outstanding! I got a very good deal on the price of the car too. James went above and beyond. He took care of everything so it was fast and easy. I was in and out in no time. You definitely have to check TSJ out!!!
Great power and great handling
by Ara from Potomac.MD
August 5, 2017
this is a easy truck to drive even for every day use.Turing radius is assume .It Is very luxury, F 350 and F450 are as luxury as with any other luxury trucks or SUVs.
Conner Polk took such good care of me he provided me with everything I needed sometimes before I knew I needed it. He took care of two quick repairs free with no questions asked. All the numbers for the trade were right on. Gary Don Fennell
great truck. use for work.
by dixieo2 from Dorchester SC
March 25, 2018
meets all my needs. great power and pulling capabilities. Inside looks and feels like your riding in a automobile. Is a very reliable vehicle. will not trade it for anything else
John and Tut were great to work with. The Experience was great. I will buy from this dealership ship again. Thank you Five Star Ford NRH.
big shiny platinum turd
by palmer from thomaston ga
July 22, 2018
Wish you didnt have to spend 74k on a new truck to figure out its a xxx....can't wait to get back in a ram....not once did i feel like i didnt have enough power in the ram....this powerstroke has good hp and tq numbers on paper but not on the pavement....the lack of power actually makes it dangerous towin at hwy speeds merging etc or just driving on the interstate in general....put the pedal to the floor and dont hold ur breath becauseyou are going to go nowhere....it simply will not accelerate-dont matter if its an empty trailer or light load! drinks def like crazy. .probAbly put 50 gallons in it in 13k miles plus what it came with from the dealer....truck sux forwhat it cost....not built to haul!
Excellent....minimum wait time.....lots of cars to choose from.Brooke was easy to work with... would recommend this dealer to others.easy location on Galveston Rd.
The Truck I love To Hate.
by 6.4LSucks. from Tracy California
January 2, 2019
Truck bogs down and slow to kick into gear. When getting on the freeway, good luck trying to get into traffic cause it doesn’t pick up speed well and once it gets going it does 70mph max. For some reason my shifter stays locked when putting it into gear and I have to open the steering colum and shift a white roller to the left in order to get it out of Park. I get tons of trouble codes and ended up doing a delete on it cause I was told that could be what’s bogging it down. Did it and the fuel range got a little better but still no power!!! Bought the truck to start my business but now all this is going on I’m thinking about selling the xxx and getting me a Dodge. Tired of this xxxx truck.
This is the second time I bought my vehicle since 3 years agao and the buying exparience is still top notch. Sabrena was our sales person. She did not push us at all, everything is up front and willing to work with us. Unlike other dealership I have been to there is No tricks at all, what we agreed during negotiation match exactly what they put on the paper. No ???accidental mistake??? on the paper work. I highly recommend Sabrena if you are considering buying your next vehicle becuase the buying expareince is truly exceptional!
by Pleasure use from Hollister ca
August 1, 2018
This is a super heavy duty truck, this is intended for heavy hauling. It is a rough riding truck when empty but you should expect that from a heavy duty truck.
Has tons of power and turns on a dime.
Crosspointe went above and beyond to find us our perfect car. They listened to what we wanted and respected our budget. We were never pressured into anything and it made the process so easy. Our salemen Doung, even texted me to show me more cars after our first initial visit and kept me in the loop of their inventory. We will recommend them to everyone we know!
by T from Alexander
July 15, 2018
We purchased a C-Class our family is a outdoors family and this vehicle is going to make many memories for us. We are already on another adventure now in Branson
Overall customer experience was great. The cars are priced well. Finance manager was very informative and well versed on the products.
Safe and reliable
May 15, 2018
This truck meets my need to safely tow a large fifth wheel trailer. The interior is roomy enough to make long trips more comfortable, especially for passengers in back seat.
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