Simple process. Be ready for the usual warranty upsells, but if you are, it's pretty easy to do. Price was very competitive in the area.
The Truck I love To Hate.
by 6.4LSucks. from Tracy California
January 2, 2019
Truck bogs down and slow to kick into gear. When getting on the freeway, good luck trying to get into traffic cause it doesn’t pick up speed well and once it gets going it does 70mph max. For some reason my shifter stays locked when putting it into gear and I have to open the steering colum and shift a white roller to the left in order to get it out of Park. I get tons of trouble codes and ended up doing a delete on it cause I was told that could be what’s bogging it down. Did it and the fuel range got a little better but still no power!!! Bought the truck to start my business but now all this is going on I’m thinking about selling the xxx and getting me a Dodge. Tired of this xxxx truck.
My experience from the end of November until now has been a 2.5-3 Star.
Specifically went to this location to look at at a vehicle. The sales rep was helpful and professional. Completing the paperwork and finalizing the sale took way too long, hours!!! There was one finance person helping four people in line.
Make sure you pay attention to details!!! Vehicle did not come with floor mats. Strange to me. When they dropped the vehicle off it was not detailed nor was the gas filled up per agreement, so when I called about everything they did cover the cost of new floor mats. Great customer service, right?
Fast forward to it now being summer. My air condition does not work. Per manager who was not customer friendly and rude on the phone, stated “anything can break on a used vehicle”. Makes you think you need check EVERYTHING before you purchase.
In my opinion, poor customer service. I would think you’d want to retain your customers by trying to help them out when the vehicle is less than 6 months old to them. Will not be going back to them to purchase my next vehicle.
by Pleasure use from Hollister ca
August 1, 2018
This is a super heavy duty truck, this is intended for heavy hauling. It is a rough riding truck when empty but you should expect that from a heavy duty truck.
Has tons of power and turns on a dime.
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