I had been searching for a new truck for a while when I found exactly what I was looking for. I submitted the form to contact the dealer through Cars.com and was surprised to get a phone call from an actual person instead of some generic email. Since I live more than 100 miles from the dealership most of the sale was done by phone. I first spoke with Nikki Davis who told me a bit about the area and the dealership itself before putting me in touch with Lamar Elrod,my salesman. Both Nikki and Lamar talked to me like I was a friend. Lamar answered all my questions about the truck I found so that I was confident it was exactly the truck for me. He helped get everything done over the phone so all I had to do was drive over there. Because it was a working weekend for me they had to hold the truck until Monday evening. We arrived late Monday and they had the truck cleaned up and full of gas. They checked out my trade while I looked over the truck and drove it up the road. There were no issues at all for either side so we did the paper work. Even though it was getting late nobody there seemed to be in any rush and everyone was in a great mood. The guy handling all the paper work was great too, I only wish I could remember his name as well. These guys even had my trade in paid off before the end of the week. This has been the best buying experience I've had.
One of Ford's best trucks. All the hipe is true.
by Themhoyts1 from Antioch, Ca. 94531
January 20, 2019
All the functions are great! One draw back is the side mirror side lights,bed lights, camera, won't work if you are over 10 MPH. I dislike having the governor at 85MPH. Otherwise the Lariat trim F-450 exceeds my expectations.
I purchased a F250 from the dealership last November . I was driving back from south Georgia last weekend 8/19/17 ( note only 3700 miles on the the truck ). My sun roof exploded and started falling into the truck . Nothing hit it is just sounded like a gun going off in the truck. I took the truck to the dealership on Monday . Dylan called me daily updating me on the status of the truck. I was told after a couple days that FORD was not going to cover it . Dylan got with Jacky Jones before calling me and the dealership covered the complete repair. Five star dealership in my book . I will be trading with them again in the near future. Thank you Dylan and Jacky .
Biggest and baddest truck on the road!
by Mustang mb from Deale,md
August 15, 2018
The best truck I have owned hands down.It pulls my three car wedge trailer like a dreamI anyone pulling heavy loads ?this truck It is up to any challenge
Two weeks ago we purchased a 2012 F350 Dually with approximately 35K miles. The truck was in fantastic condition. The dealer had it cleaned and waiting on us to test drive. The test drive, the initial sales contact and financing were as easy as the three previous vehicles I purchased from this dealer. Two days after the purchase, we picked up a nail in one of the rear tires. When the tire was being repaired, the technician pointed out that the tires were "cracking with age" and 9 years old. Needless to say we were surprised at the age of the tires. The tires had been cleaned and polished for our test drive and appeared to still have alot of tread life left. I called the salesman and asked was he aware he had sold us the truck with out of date tires. His answer was "do you think they are made the day the truck is made? They can stay in the warehouse 4 or 5 years at the factory before being put on a vehicle." My question was then why in the Ford manual does it say to replace tires every 6 years no matter the tread. He informed me he nor the dealership would do anything about the tires. I emailed the dealership's general manager, Berrong Kimsey, and expressed my concerns. As of today, I have yet to even receive an acknowledgement of that email.
How does a 5 year old truck with 35K miles have 9 year old tires? We are now having to replace all 6 tires for a cost of $1300-$1500!! The dealership said the truck went through a 27 point inspection before we could leave with it. Tire date must not be on that list. Not only does the Ford manual indicate a 6 year limit, the B F Goodrich website and the National Highway Transportation Safety Administration agree with the 6 year replacement.
For years I have encouraged friends and family to shop at Jacky Jones. But, that has changed.
the best truck i have ever owned.
June 25, 2018
It is the only truck that I will ever need. I wish I would have bought this truck four trucks ago. Meets all needs as far towing.
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
One of the best and reliable car i used to own
by ford lover from skiatook oklahoma
October 13, 2017
i used to own this car but had to sell it due to finance issues i loved this truck so much it was by far the best and reliable truck ever
My salesperson, james, was very nice and knowledgeable
by Nateduda01 from DealerRater.com
December 5, 2018
James my salesman was very nice and knowledgeable. He had my best interest in mind when helping me find a car. Would recommend coming here for anyone.
powerhouse with comfort
by Driven LLC from Riverton, WY
January 31, 2018
Test drove many different brands of vehicles before I decided on my Ford Super Duty. I have never felt so much comfort in any work vehicle or for that matter any vehicle that I have driven in the past ten years. I love this truck it looks great , loves to pull and handles excellent!
I recently bought a new Ram Promaster. Ryan was very much on the ball and made the purchase smooth and easy. The paper work was handled by Angela and she also was easy and professional to deal with. I will be checking in with Derrow Chrysler for my next purchase.
My salesman, Jeff Barnes, went the extra mile to accommodate my schedule. My wife was in Cleveland Clinic. I was staying in Cleveland 3-4 days and returning home for a day or two. On one occasion, Jeff was willing to give up a day off for the lease purpose. I had to cancel, he worked around my schedule to complete the lease process.
Great power and great handling
by Ara from Potomac.MD
August 5, 2017
this is a easy truck to drive even for every day use.Turing radius is assume .It Is very luxury, F 350 and F450 are as luxury as with any other luxury trucks or SUVs.
2016 Honda Pilot very good price in central Florid
by Jose L from Saint Cloud
October 30, 2018
Julian was very helpful in assisting us on purchasing vehicle, very fast and easy transaction. Fair price . He also called next day making sure we were happy with purchase
by Train from Dallas, TX
July 30, 2018
I purchased the F450 over the F-350 mainly because of the turning radius. The wide front axle is excellent for tight turns.
It all depends upon your needs but if you are a Ford fan and intend to buy a dually to pull a large 5th wheel or gooseneck, I urge you to drive both the 450 and the 350 before making your decision.
You may be surprised.
Simple process. Be ready for the usual warranty upsells, but if you are, it's pretty easy to do. Price was very competitive in the area.
The Truck I love To Hate.
by 6.4LSucks. from Tracy California
January 2, 2019
Truck bogs down and slow to kick into gear. When getting on the freeway, good luck trying to get into traffic cause it doesn’t pick up speed well and once it gets going it does 70mph max. For some reason my shifter stays locked when putting it into gear and I have to open the steering colum and shift a white roller to the left in order to get it out of Park. I get tons of trouble codes and ended up doing a delete on it cause I was told that could be what’s bogging it down. Did it and the fuel range got a little better but still no power!!! Bought the truck to start my business but now all this is going on I’m thinking about selling the xxx and getting me a Dodge. Tired of this xxxx truck.
My wife and I were extremely pleased with Mitch and the team at Ford of Londonderry. The selection was great, the process was easy and knowledge of the car was very high. Thanks for a (very rare) super car buying experience.
A good overall work truck.
by trucker from Midland,TX
October 17, 2013
Most of the features are conveniently located for the driver. The truck pulls a load well. Its also hauls a load and carries it also carries a load well.
Great experience. Staff was very attentive and and helpful. The process was fast and easy that in no time, we were already driving the car of our dreams. Thanks a lot David!
Most comfortable extras
September 2, 2017
It is definitely capable of allowing me to transport entities for a profit as well as all of the luxery extras to help keep your staff a little more relaxed instead of more stress on the job and life.
It is not meant to put you to sleep though awhile driving.
This is also a great way to impress your girlfriend. La
Conner Polk took such good care of me he provided me with everything I needed sometimes before I knew I needed it. He took care of two quick repairs free with no questions asked. All the numbers for the trade were right on. Gary Don Fennell
great truck. use for work.
by dixieo2 from Dorchester SC
March 25, 2018
meets all my needs. great power and pulling capabilities. Inside looks and feels like your riding in a automobile. Is a very reliable vehicle. will not trade it for anything else
John and Tut were great to work with. The Experience was great. I will buy from this dealership ship again. Thank you Five Star Ford NRH.
big shiny platinum turd
by palmer from thomaston ga
July 22, 2018
Wish you didnt have to spend 74k on a new truck to figure out its a xxx....can't wait to get back in a ram....not once did i feel like i didnt have enough power in the ram....this powerstroke has good hp and tq numbers on paper but not on the pavement....the lack of power actually makes it dangerous towin at hwy speeds merging etc or just driving on the interstate in general....put the pedal to the floor and dont hold ur breath becauseyou are going to go nowhere....it simply will not accelerate-dont matter if its an empty trailer or light load! drinks def like crazy. .probAbly put 50 gallons in it in 13k miles plus what it came with from the dealer....truck sux forwhat it cost....not built to haul!
Crosspointe went above and beyond to find us our perfect car. They listened to what we wanted and respected our budget. We were never pressured into anything and it made the process so easy. Our salemen Doung, even texted me to show me more cars after our first initial visit and kept me in the loop of their inventory. We will recommend them to everyone we know!
by T from Alexander
July 15, 2018
We purchased a C-Class our family is a outdoors family and this vehicle is going to make many memories for us. We are already on another adventure now in Branson
Overall customer experience was great. The cars are priced well. Finance manager was very informative and well versed on the products.
Safe and reliable
May 15, 2018
This truck meets my need to safely tow a large fifth wheel trailer. The interior is roomy enough to make long trips more comfortable, especially for passengers in back seat.
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