Easy and helpful are the two best words to describe my buying experience. Staff was extremely helpful in allowing me to test drive and check out the BMW X5 that I purchased from this dealership. Needed extra time to show car to family and looked at. They allowed me to take car for 3 hours to get checked and to show family. Low pressure sales attitude and worked with me to get the car out the door for my budget. Buying the vehicle took less than 30 minutes and I was on my way with my purchase. Adam was knowledgeable of the buying process and willing to help any way he could.
I had a fantastic experience at CarSense Hatfield. Aaron Ziegler was extremely helpful during the entire process.
This was my first time purchasing a car and I was concerned about the amount of time I’d spend in the dealership purchasing a vehicle as well as someone trying to sell me additional things that I did not want.
I was able to test drive 2017 Hyundai Tucson solo and the car was amazing and exactly what I was looking for. With Aaron’s expert help and the assistance of the entire staff, I spent a little less than 2 hours finalizing everything.
I’ve had the car for almost two months and I have no regrets about my purchase. I highly recommend checking out CarSense Hatfield if you’re in the market for a new vehicle!
Went to this dealer for the first time to take my 2012 Focus to address transmission failure. Previous dealers had not met my expectations for customer service (Listening, following up, proactive safety concerns). Each person I dealt with at this dealership was courteous, responsive, concerned and followed up. This without any prior relationship with anyone at the dealer. They are busy and can't always achieve Instant results, but any time invested by the customer is worth it in the quality of service. So happy to know that there is a dealer out there who values quality as well as customer satisfaction.
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