Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
It grew on me
by SSandoval from Irving,Tx
January 12, 2019
Usb ports, bluetooth, 2 places to add additional car chargers. I'm a big guy and at first it was a bit tight but as I kept driving it's easy to get used to.
came to Chapman Ford and met Fred Bell. He was super nice and very helpful .This was the first car I was buying since my Fiance passed away and Fred was very knowledgeable.He made the process easy and not as stressful as I thought . I would recommend him to my family and friends
Learned how to drive manual in this ST
by Cantorwont from Des Plaines, IL
November 4, 2018
I fell in love with the Focus RS but couldn't afford it so I used Cars.com to find a used Fiesta ST to replace my 12 year old car.
I had a great experience taking my vehicle to Garnet for a factory ordered recall repair. The service department was very accommodating, especially when I requested an oil change at the last minute.
Very safe car
by JC from Tijuana, Mexico
November 9, 2018
This car met all the expectatives I had, except the interior space, as the leg room and shoulder space is too small for five people. But in power and safety, I am very satisfied.
Oh, the Bluetooth has his days, not allwys relliable.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Nice car But!!!
by Lang from Marathon, FL
October 9, 2018
Fun to drive until my A/C quit. The PCM failed now it will probably cost me a thousand dollars to get it replaced. Warranty will only warranty the PCM if it affects the engine or transmission operation.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Good-safe little car
by Kathy Mcman from NJ
October 17, 2018
I was reluctant to buy a Ford, because I previously owned a Toyota. But so far this fiestas meets all of my needs, it handles the roads very well, has great pick up and it's a smooth ride. The inside is especially nice at night, there are a lot of extra colorful lights. It has Bluetooth and a digital screen which I've never had before in any of my other cars. It's cute and stylish. The only cons are, it could have more compartments to put stuff and there is very little legroom in the back.
I was shopping for a used vehicle for myself. My credit was challenged and I knew it wouldn’t be easy to find something dependable ,more importantly, safe. Laurie was SO much help. She never gave up on me. Regardless how hard it was to finance me. She genuinely cares for her customers and is the definition of dedication. I wouldn’t buy from anyone else.
Good value, performance for the price
by Shempwasunderrated from Providence, RI
August 22, 2018
This is certainly not a luxury car, but it is sporty for the price, comfortable, good on gas. It competes in a tough segment, and does everything you would want for an economy car.
I bought my new 2018 Ford Expedition from Chapman Ford and would do it again in a heart beat when time comes. They handled the process very efficiently and made my experience easy. I’ve also gotten repairs done there and would highly recommend
Good car for traveling
by Arlene Houston Driver from Houston
June 28, 2018
Pleasant to drive. Since I have had the car I've enjoyed it's reliability. Great gas mileage. Have had a lot of unexpected travelling to do and Ford has proved their dependability by all means.
The best experience. There is never any pressure by salesmens. They let you test drive the car on your own and they let you take your time. They are very kind and work with you through all the steps. Otis was awesome since day one! I called ahead of time and talked to him and he was able to pull my application online and get it all set for me before I even came in. Jesse was just as great worked with me and my monthly budget! The best experience I had! After going from dealership to dealership I finally found something that I loved inside and out. Would definitely come back and buy another car with them! If you go in ask for Otis!!!! He was honestly the best never pressured me to buy the car at all. And I appreciate it that. No other car dealership would treat you like they did! Thanks again Otis and Jesse!!!!
Great experience with Chad and Neal. They make it so easy and always have a great product to sell. I am very happy and will be back again soon for another vehicle! Thanks guys!
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