There is no other place to lease a car! Performance ford is the absolute best! Joe Bogigian is the nicest, most caring person in this industry! He knows how to treat a customer with respect. Time after time, he takes care of me AND my friends and family. He makes an an hour trip each way, well worth it! John Locher does a great job working with Joe to help with anything you may need! John is the best salesman and a pleasure to work with, nobody else I would deal with. A true gentleman! Thank you guys fir another great experience!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I was a bit nervous but thanks to Ms. Bridget Krol she is an amazing person she made the process very smoothly. She was very detailed in explaining the whole process. She is the BEST!! I will be doing business with her again in the future. Thanks Bridget!!!
I purchased 2 cars and leased 1 from Nissan of Middletown. The finance manager was able to get me an awesome rate. My car salesman Andrew M. is amazing. He may look young but he has old fashion values that put the customer ahead of the almighty buck. He made sure I was completely satisfied with the numbers even though he wasn't getting a commission on the deal. He went above and beyond for me to make the transaction smooth and easy. I highly recommend seeing him if you are shopping for a vehicle.
I've owned many cars and have dealt with many dealerships. For example I own a JEEP and deal with Bayside Dodge... they are the worst of the worst... yet with Scarsdale Ford I am welcomed, feel like I am treated properly, know the mechanics are of strong quality and they are HONEST. Louie in Cust.Service is EXCELLENT and they maintain my vehicle very good!
Came in with a lot of questions as a first time commercial buyer. Arturo and Arnie were polite, patient and went over things carefully. Arnie, the finance manager, showed me what was a good deal and what wasn???t in my situation. I had done extensive research beforehand about maintenance and warranty programs, and his advice lined up exactly. As we were doing the purchase, Arturo stayed late to make sure he had a chance to walk me through the car button-by-dial to make sure I knew where everything was and all the safety guidelines for commercial vehicles in NYC. Thanks guys! Much appreciated.
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