Absolutely incredible experience!!! Love my new California Special Mustang!!! The whole team is there to help and we all had a lot of fun during the time we were there. Customers for life!! Thank you all!!
I had picked out a vehicle online at Hertz's website (2014 Kia Forte EX) and went in to look it over and potentially purchase it. We called ahead and talked to Joseph Cardella who welcomed us right away when we got onto the lot. It was clear that he was knowledgeable about this specific vehicle and went above and beyond to take care of us and the car we were going to purchase. He and his manager, Fernando Rodriguez, did a wonderful job accommodating our budget needs in a way that reflected the quality customer service I've known Hertz to have for years. I highly recommend considering purchasing your car from these gentlemen.
This was a easy process and Joe explained everything and had paperwork to back his information. I left feeling confident this was a well maintained vehicle and wont give me any problems in the future. I waiting a long time to make this purchase and the prices are unbeatable.
Joe was very professional. He paid a lot of attention to my wife and daughter. He answered all of their questions honestly and with respect. I came to Hertz many times Joe always treated me courteously. He never pressured me into buying. I am happy that I met him. The other salespeople that I met were not concerned about my family's needs. My daughter wants to return in 2-3 months and will buy from Joe.
Process was very simple. Moe the salesman had the car ready when we arrived. He let us go on the test drive and did not limit how long or how far. He was friendly and knowledgeable. We we're in and out in under 3 hours.
I contacted sales through email and Sean got back to me ASAP. He answered all of my questions including checking the lot personally to be positive he had the color I wanted. I went in the next morning, test drove the car and purchased it. I was there a total of 1 hour and 10 minutes. AWESOME! Sean was great! I highly recommend Sean and Hertz Roseville!
They took care of me from the moment I arrived. They did everything to make sure I got exactly what I was looking for. They even delivered my new truck to my door step after making sure it was detailed and completely perfect. I highly recommend them!!
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