Awesome service center. Erin and Zeeshan took great care of me and my truck. I didn't purchase my vehicle from here but I will however be purchasing future vehicles from this location because of how well I was taken care of.
I am so impressed with the level of service I get at Bill Utter. My service advisor, Erin, is very thorough, knowledgeable and trustworthy. I know I can call her with whatever problem I have and am confident it will be done right. She and the service team went above and beyond to fix a road noise on the underbelly of my car (that I purchased at another dealership) that no other dealership had been able to locate and fix. I will continue to take my car to Bill Utter and Erin.
Excellent service center and our awesome service advisor Ron Romano. We bring our cars there for the past 15 years and we are very satisfied. Everyone is very friendly and helpful. We appreciate all of you. Russ and Yasaman Contractor
overall from first contact to inventory search to purchase discussions to completing financing the team held up a #1 car buying experience. shout out to Casey appreciate your followup and commitment to helping find that car and to Taylor for finding the finance package that fit my needs. recommend when looking for a vehicle give this team a chance.
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.
This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!
Went with my wife to buy mats for her car and just happened to see a like new 2011 Honda Pilot that I just had to have. In the past I've always put car dealerships in the same boat with shyster lawyers. Eddie Laguana and Bubba Smith were both helpful, courteous and professional. If all the Five Stars sales force reflects their example then Five Star is the premier dealership in Texas. Being 78 yrs old I don't know if I will be buying any more cars but if I do Five Star, Eddie and Bubba will be my first choice !!!
We bought a 2019 Explore this week. This is our second vehicle to by from Tomes Ford.
Pam Pletz was our sales person for the Explorer. She was professional & friendly. Everyone involved made our buying experience a smooth experience.
Overall very satisfied. Do you're research and know how much you want to pay. The process was smooth, and not a lot of back and forth. Pam Pletz was great and I would highly recommend going thru her if they have something you are interested in.
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