Had such a good experience looking for a used vehicle for my daughter. Visited multiple dealerships around the area and none of them listened to my wishlist the way Encinitas Ford did. I saw some negative reviews when I went to post this and I can fully say I disagree with them. They probably changed their process because the experience was 10/10.
Chris was super nice and personable, I love the car I got and the process was no where near as stressful as I thought it was going to be. Chris and Doug worked with me and I appreciate them for that. I recommend Encinitas Ford.
We bought our first C-Max from Encinitas Ford two years ago and had so many problems with the SYNC system that we spent a long time battling with Ford corporate to have it replaced. Maddi spent hours and hours over the course six months working on getting our issue resolved. She went out of her way to make it right for us even though she had no responsibility in the matter. For that reason and that reason only we returned to Encinitas Ford to purchase our second Ford—a cherry red Escape. Maddi got us set up with the best salesperson and made sure that we were in and out in a little under two hours.
Excellent service! Everyone seem to be nice and team players. Very helpful and answered my questions. They made sure we didn???t need anything while waiting for paper work. A big Thank You to Robert he was awesome!
I came looking to test drive a car that I found on the internet. Even though the staff seemed to be a little short handed I was helped in a timely manner. We were able to test drive and sit down with the salesperson and get the process started right away. Overal a very pleasurable experience
My salesman worked with me to ensure i received the car i wanted For years. His salemae approach was not pushy and didn???t try to talk me into another deal I didn???t like. I would refer any of my friiend or family to him.
I felt very valued as a customer. All my needs were met. Derrell is very knowledgeable. He listened to me attentively and answered my questions. We test drove many vehicles until I was satisfied. He was very amicable and easy to talk to. I felt like I could trust him. I believe this is the most important quality to have as a Salesmen. I really appreciate all the effort and time he spent helping me understand the value of each car I was interested in.
It had been 13 years since we purchased a new vehicle. Our minds were set on what we wanted and were looking for.
Enrique Caballeros was our sales associate and through the whole process was professional, pleasant and accommodating. He gave us the space and opportunity to process this enormous decision. While we there everyone we came into contact were also professional and kind. We would recommend Perry Ford to our family and friends who are looking to buy a new car.
Your sales personnel were extremely friendly with a lot of personality they weren't pushy and I felt like they genuinely had my best interest at heart.The hospitality from everyone at Perry Ford National City was Awesome my daughter and I thank you much.
The salesman who assisted me was Kurt. I was truly impressed with the service, patience and all the assistance he provided during the purchase of my F150. Kurt made sure that ALL of my questions were answered and provided me with information I wasn't aware of regarding options available to me. I sincerely thank him. Made the entire purchase very comfortable for me.
I just ended a lease on a 2012 Ford Fiesta and Kevin helped me get into a new lease for a 2015 Fiesta. I had leased with him before and he was so easy to work with, friendly, and really made me feel like he was on my side and there to help me get the best deal on what I wanted. So, I returned to him again for my new lease and was even more pleased with him and his service this time around! He did an excellent job getting me exactly the car I was wanting and he was efficient and friendly. He went above and beyond providing great customer service and I would absolutely send my family and friends to him! Thank you so much Kevin for making my leasing experience so positive!! Also, Doug in Finance was awesome! Definitely helped to make the leasing deal a success! Thank you Doug!
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