Thank you so much Bruce, you're the MAN! Great customer service, Bruce made us feel very comfortable and helped our family leave with a car we thought wasn't possible! Thank you once again Bruce we owe you a box of crackers😉
My husband and I were in the Market for a Malibu. Went up on a Thursday, test drove it, did paperwork and had it all finalized Friday evening. Quick friendly service. "no one has time time mess around" this dealership definitely does not mess around. They get you what you want and make it happen.
After the service light came on, we called for an appointment when we would be in the area.
We were taken care of promptly, told how long it would take (and it did just that).
The car was returned to us cleaner than we had left it. Washed and vacuumed.
Friendly expedient service, thank you Link Ford
We bought a new Ford Edge Sport from Al Piemonte this past July . Buying a new car is not always a great experience, but it was at Al Piemonte. You can always tell how good a company is until you need help. We did . About a week after we bought it, I was driving around going to a few malls and didn't notice a little scratch on the back right bumper until a got home. We all know that feeling well. So I called Al Piemonte thinking they're not obligated to repair it, but to my surprise they said bring it in and we will repair it at no charge. So I did ,and they had it repaired perfectly. Al Piemonte is the only dealer we will ever buy a car the !
i do not like the car buying process, but josh weaver and dennis penn actually made it pleasant. they answered all my questions from beginning to end and even after the sale. no high pressure tactics employed or misleading information given. i simply stated my needs and preferences and they went to work finding a great deal and exceeding my expectations. i was kept informed of what was happening in each step. this is my second car from them and i would buy there again.
We have had two issues with our 2014 Taurus in the last 2 months; water pump and alternator. We deal with Al and both times he got the issues identified and estimates ready so everything was covered when he contacted us with the diagnosis. Both times services were done in a timely manner with the issues resolved.
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
Brad, is not your typical car salesman-- he is one of the most professional, communicative and responsive salesperson I've had the pleasure of working with. Not only does Brad
go above and beyond, but he takes the time to listen, care and understand your situation and needs. Looking forward to doing business
with Brewster Ford again in the future! #GoSeeBrad
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