My husband and I were in the Market for a Malibu. Went up on a Thursday, test drove it, did paperwork and had it all finalized Friday evening. Quick friendly service. "no one has time time mess around" this dealership definitely does not mess around. They get you what you want and make it happen.
After the service light came on, we called for an appointment when we would be in the area.
We were taken care of promptly, told how long it would take (and it did just that).
The car was returned to us cleaner than we had left it. Washed and vacuumed.
Friendly expedient service, thank you Link Ford
Sold me a new Jeep and fix my old Jeep for employe
by Jerry Bertschy from Brandenburg Kentucky
October 22, 2018
My wife needed a new car and we went there on the 4th of July they sold us a brand new compass and fix my old Liberty for employee pricing plus they fed us burgers I told him what I wanted for a payment and they came in under
I drove up from Louisville on a late Saturday afternoon to look at a 2012 Dodge Charger. They kept the lot open past 5 just so I could look at this car, which I thought was really nice. Our salesman Dan was really great and we ended up buying the car, which is gorgeous. Great car, great price, great people. I highly recommend McCubbin Motors.
Went in looking for a used Escape. Jack was great, honest and very personable without being pushy. He was also very patient with me while allowing me to drive several different vehicles before deciding on the Escape. Also, this is my second vehicle I have purchased from this dealer. Very happy.
Wife and I were looking for a used truck. We found several we were interested in. The sales person on his first day working for the dealership explained the different warranties for each one. There was a couple of issues that concerned me and he and the parts department worked everything out to my satisfaction. The financial person was very organized and made the transaction very painless. I have used the service department several times and plan to keep doing so. If I am ever in need of another vehicle, my 1st visit will be with Sarchione Ford.
Few weeks ago I had my car service by Dan Curley......awesome job....inspection etc...10/31/2018 my first accident in a lot of years....I called next morning took my car down....Nate R. took care of me and my car right away....(Have to say the two young ladys at the front very friendly and great big smiles and they also do excellent job) Work was done I am very happy I purschase my car there (after 19 years holding on to my other car why did I ever do that) But I am one happy camper.......I was treated awesome and the service on both visit really great....Thank you staff at Kenny Ross Ford Library Road.....
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
Steven Freeman represent Walls Ford Extremely well. There are 2 Ford dealers within a few miles from me. I drive the extra 40 miles because Steven is a consummate professional!
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