Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
From vehicle inquiry to vehicle purchase, the people at the Woodlands made everything so easy and simple. They were so good that I bought a plane ticket and flew there to buy a car and then drive it back home (18hr drive). Kerri Kendrick was excellent, as soon as I inquired for the car online she contacted me immediately and was very helpful with the process, she even picked me up at the airport when I arrived. I highly recommend VW of the Woodlands.
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