This is an update regarding the last review. The dealership is taking care of all of the issues and getting the windshield fixed and the cabin air filter. Gary Stiles did a great follow up and making sure everything is taken care of
If your looking for a dealer to purchase from with less stress, Leckner is your "go to" dealership. They have outstanding customer service and do exactly what they say. This was my first Leckner purchase, and I would use this dealership again!!
I had an AMAZING experience buying my new car and they went out of their way to make sure I got what I wanted. I went to another dealership before this one and had a terrible experience. I recommend this dealer to anyone and won’t go to anyone else in the future. I live 4+ hours away and whenever I’m ready for a new car, I will go here again. Incredible team.
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
Abdul was very professional. He really knows his vehicles. He made sure I understood how all the features worked on my new F-150. Matt was a pleasure to work with in finance. Everyone was great, which made for a very pleasant buying experience.
If your looking for a commercial truck, ask for Mindy. She knows the F-150's, F-250's and F-350's very well. She was responsive and professional. I will most likely buy my next business truck from them in the future. The had a great price and had everything ready for me when I got there the whole purchase process was very fast, no tricks or changes like some other dealerships I've been to.
I came in at 11:00am. I made two things clear: I wanted to purchase the vehicle, and I had to work from 5:30-6:30pm that afternoon. I needed to leave at 5:00. I was more than willing to come back after 6:30 to finish the transaction. I waited over 2 hours to get in the finance office, then I was late for work. I was told multiple times just 5-10 more minutes you will be in the finale office, and no way will you be late for work. FWI: financing a car takes longer than 5-10 minutes?
My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.
My husband and I were very happy with our experience at Shenandoah Ford. Everyone was extremely helpful to assist us in getting our new 2017 Mustang. There was no pressure from the staff, and everyone bent over backwards to make us feel comfortable with our purchase. Our Salesman Kyle Phillips was wonderful. Thank you to all the staff at Shenandoah Ford for our new mustang!!
I purchased a new Ford F250 Super Duty from Shenandoah Ford on Halloween night and did I receive a treat. Everyone that I came in contact with was a pleasure, very knowledgeable with zero pressure to buy. Trevor, Jay and Keith will go out of their way to accommodate you. I would definitely recommend Shenandoah Ford to anyone looking for a great deal without the high pressure sales approach. Shenandoah Ford will be my first stop when I'm in the market for a another car or truck.
We just bought a used 2016 Ford Explorer Sport with Shenandoah Ford. Wonderful experience. Catherine Adams was wonderful and we felt we got a great price for a low mileage, perfect condition Ford Explorer Sport.
We could not be more pleased with the service department at Shenandoah Ford! Our 2015 F-150 had a trailer brake control module malfunction that locked the brakes on our camper while we were on a trip and far from home. Everybody that we dealt with in the service department went out of their way to get the problem diagnosed and corrected. The service writer, James, put us in the good hands of Phil, the service manager and even though they were on their lunch break, and were obviously very busy with a shop full of vehicles in need of repair, they started work immediately on our truck. They didn't have the needed brake module in stock, but broke open a new accessory kit that they did have in stock, and used the module from it to get us back on the road. We were in and out of there in about 2 hours and they gave us a loaner car so we could go out for lunch while work was being done! We were shocked and pleased beyond belief to be treated so well! If you are in need service this is the place to go for fast, friendly and excellent service! We thank everyone there for a very pleasant experience!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.