My car said it was time for oil so I came down to Bakersfield Acura. Luis was quick to greet me at the service area and see what I needed. He was very friendly and provided updates on my car and provided an overall estimated time for the work to be done. I???ve had my TLX for almost a year now. While waiting for my car, my salesman Mario, checked in with me and took some time to chat since we ran into eachother in the showroom.
It was past time for a service recently when my Sonata developed a bad rattle/clicking in the steering column. I set up the appointment for a few days later. The service rep was courteous and friendly and described two recent recalls that would solve my problem in a couple of hours of service time. He called me at home to tell me my battery was showing some signs of failing and asked me if I would like to replace it. I did. My car was ready with a courtesy wash and no more rattle in the steering. It was a very pleasant experience as always with your service center.
This is one of the largest CarMax that I've been to and they have quite a selection of cars. The salesperson was not pushy and were very friendly. The salesperson I worked with was Felicia and she was exceptionally great. I would highly recommend this dealership because of her superb customer service, knowledge of cars, and hospitality.
Came here looking for something within our budget and we got just exactly what we were looking for! We weren't pressured to buy outside of our budget whatsoever which is refreshing! Greg Cormier helped us, and I highly recommend him. All the staff there is amazing and professional, and best of all no pressure, haggling. Go see Greg!
Elias was awesome when taking care of my car and maintenance. He even left a nice card in my car thanking me. He did a great job making sure everything was done in a timely manner. My car was even washed before it was brought back to me. Robert was also helpful by taking me back to work when I dropped off my car and he even dropped it back off at my office for me.
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