Exceptional service from start to finish. We made an online inquiry about a 2018 Forester and was contacted by Nick Clough who was very knowledgeable, professional and courteous. We explained to Nick exactly what we were looking for in regards to vehicle and price point. Nick went to work and found us the perfect car. When we came to the dealership for our test drive we were greeted at the door as if we were a returning customer. We were not bombarded with pushy sales people but were asked who our appointment salesperson was. It was a class act all the way around. Completing the financing was as simple as signing a few documents. Nick took care of most of the detail work before we ever came in. This was a nice touch and made our experience much more pleasurable. I would wholeheartedly recommend this dealership and Nick Clough for all of your Subaru needs.
I’ll definately be back for my next new vehicle!
Learned how to drive manual in this ST
by Cantorwont from Des Plaines, IL
November 4, 2018
I fell in love with the Focus RS but couldn't afford it so I used Cars.com to find a used Fiesta ST to replace my 12 year old car.
Went in with a pretty complicated situation - but Sean, the GM, is awesome and put together a great deal for me! I was nervous going in because I wasn???t sure if I???d be able to leave with a new car, but he quickly alleviated those worries! My salesman Joe was caring and kind, and also was very understanding about my situation. He took the time to reassure me and I could tell he???s one of those rare genuine people! This place won???t give you the run-around. They will take a look at all factors and work hard to get you the best deal possible!
not good in winter
by harp416 from Ottawa,ont
December 26, 2018
i think this is the worst car ever i will never buy one again not good in the winter but it is so great on gas
Excellent support for both Lincoln and ford cars and trucks in sales demonstrations and after sale for survice repairs and maintenance of both new and used vehicles
Worst car i ever bought
by Unhappy ford owner from Alvarado
December 24, 2018
Only postive thing was gas milage. Since i bought it its been horrible my seatbelt in back didnt work after a couple weeks. Ive done routine matiance at 20000 my transmision is slipping the ford place i bought it from never returned my calls
Sales lady was very personable, not pushy and listened to my needs and wants. I was in and out in 2 hours and felt quite comfortable with finance manager as well. He took his time with me to explain everything and answer my questions. I love my new vehicle and am very happy with the deal that I was able to get. I won't go anywhere else :)
My purchasing experience was great. The dealership is well maintained and the entire staff very accommodating. My salesperson is the best and made sure I had the vehicle that fit my needs exactly.
Gas saver poor audio bluetooth
by Ford fan from Columbus, Ga
November 17, 2018
It saves in gas, its good for a 1st time buyer. The initial take off is not favorable. Make sure to leave ample a space to get up and go. If you rely on the Bluetooth to connect, don't. It is a task in itself EVERYtime I drive, it DOES NOT sync. I've had the radio replaced by Ford dealership yet same issues. Luckily, the phone connects for hands-free for the sake of the law(Georgia). Trade in vale does not hold price, if you buy it plan to keep it until its way below blue book, before you trade,nor you will be upside down.
Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
Zippy Cheery Blue Little Car
by Lor from Pasco WA
January 4, 2019
This car is exactly what I wanted. Low mileage, able to quickly get to 70mph on the nearby freeway, room to haul my hound dog. I love the bright blue, I believe it's called Candy Blue. I went from a Suburban to this and am very happy. It's not as comfortable as more expensive cars, but I think the seats are nicer than those in my husband's Subaru. I've used this car for long road trips and short commutes. I'm delighted with how quickly the heat/AC get going, but that's probably the difference between a big ol' Suburban and a teeny car.
Downside. There is "mood" lighting which does not light the USB port; not handy after dark. I don't use the Bluetooth. "She" was just exasperating, couldn't even say "Bluetooth" let alone understand what I said. I just use the hands-free on my phone. The car was fairly new when the clutch needed replacing. Seems like transmission problems are a thing with this batch. However, the dealership was right on top of it and I wasn't inconvenienced.
I've owned many cars and have dealt with many dealerships. For example I own a JEEP and deal with Bayside Dodge... they are the worst of the worst... yet with Scarsdale Ford I am welcomed, feel like I am treated properly, know the mechanics are of strong quality and they are HONEST. Louie in Cust.Service is EXCELLENT and they maintain my vehicle very good!
Best Car I've Ever Owned, and Only A Month Old
by JCBluenote24 from Cleveland, Ohio
December 6, 2018
It has been less than a month since I purchased my vehicle, and it is already the most comfortable vehicle I have ever been behind the wheel of. The features that came in my vehicle mean that all I have to do is put it in gear, and turn the wheel every now and again. Even my hardcore car-guy friends are impressed with how nice this car is.
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
So far I’m impressed
by CindyDT from Winnipeg,MB
January 10, 2019
I have just owned this car for a few week and i am so far impressed. It is roomy inside, even though it is a small car. It rides nice, with good pick up. All the options that came with it are nice. Exspecially the heated seats. The one thing that I wish it had is more interior light. It is dark here now by 5:00pm and if I need to adjust my mirrors, I can’t see it because it is not lit. Overall I am very happy with this vehicle.
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
Nice Little Car.
by Hynece from Tulsa, OK
August 8, 2018
Drives well, great on gas and gets in and out of parking spaces easily. The Bluetooth function of this car was a definite plus and comfortable seating is definitely a WIN.
This was by far the best car buying experience I have ever had. The staff was professional, knowledgeable and accommodating. I would highly recommend this dealership to anyone.
Good-safe little car
by Kathy Mcman from NJ
October 17, 2018
I was reluctant to buy a Ford, because I previously owned a Toyota. But so far this fiestas meets all of my needs, it handles the roads very well, has great pick up and it's a smooth ride. The inside is especially nice at night, there are a lot of extra colorful lights. It has Bluetooth and a digital screen which I've never had before in any of my other cars. It's cute and stylish. The only cons are, it could have more compartments to put stuff and there is very little legroom in the back.
Car has a nice design but after 35000 miles the transmission started to studder and felt like you were going to get thrown out of the windshield. Ford replaced the clutches and 35000 miles later it’s doing it again ford knows there’s a problem but won’t own up to it per all the other complaints,ford customer care told me that maybe I’m just not use to that type of transmission since I’ve only been driving a car for 35 years but hay the car looks nice in the driveway
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
Good car for traveling
by Arlene Houston Driver from Houston
June 28, 2018
Pleasant to drive. Since I have had the car I've enjoyed it's reliability. Great gas mileage. Have had a lot of unexpected travelling to do and Ford has proved their dependability by all means.
He was very nice and not pushy. He helped me figure out what they had and what I wanted. I tested an SUV sportage and it was very nice. I am still looking. Thanks
Very safe car
by JC from Tijuana, Mexico
November 9, 2018
This car met all the expectatives I had, except the interior space, as the leg room and shoulder space is too small for five people. But in power and safety, I am very satisfied.
Oh, the Bluetooth has his days, not allwys relliable.
I was helping my daughter who lives in San Antonio purchase a new VW Jetta.
I was greatly assisted by Russ even after I told him that it would be unlikely that my daughter would actually purchase in AZ.
Nevertheless, Russ got me information, answered my questions and quoted a price
that was extremely competitive. Had my daughter lived in AZ, she would have purchased from Berge VW, but the logistics of buying out of state and the need to ship the car to San Antonio caused her to buy locally.
Nice car But!!!
by Lang from Marathon, FL
October 9, 2018
Fun to drive until my A/C quit. The PCM failed now it will probably cost me a thousand dollars to get it replaced. Warranty will only warranty the PCM if it affects the engine or transmission operation.
Great and cortious sales people
Easy experience. Helped me get what I wanted
Highly recommend Johnson for Truck sales he knew his stuff
Best gas mileage I have ever had in a car
by Alley_kat98 from Reidsville n.c
October 26, 2018
Best gas mileage I have ever had in a car It’s small but worth it I like it a lot will be getting another one
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