Great experience with Elyria Ford -- our salesman was knowledgeable and eager to help us find the car we wanted without being pushy. Would definitely purchase another car from him.
Gas saver poor audio bluetooth
by Ford fan from Columbus, Ga
November 17, 2018
It saves in gas, its good for a 1st time buyer. The initial take off is not favorable. Make sure to leave ample a space to get up and go. If you rely on the Bluetooth to connect, don't. It is a task in itself EVERYtime I drive, it DOES NOT sync. I've had the radio replaced by Ford dealership yet same issues. Luckily, the phone connects for hands-free for the sake of the law(Georgia). Trade in vale does not hold price, if you buy it plan to keep it until its way below blue book, before you trade,nor you will be upside down.
My wifes battery died on her and I called to see if they could get in and they did and got it back up and running in no time , I have always trusted Elyria Ford for my service needs they are great ,friendly and very nice ,they make me feel very comfortable. Great job
Este carro me sacado cana verde la trasmición la h
by Claribel casado from Las vegas nevada
December 22, 2018
La trasmición 2 veces se la han arreglado el radio se dañó tambien el catalitico las llaves se deprograman y ellos ford country te arregla algo y te dañó otra cosa
I came to Mike Bass Ford looking for a car. I came inside and asked did I need help with anything. Sam Ute was able to get me financed and got the vehicle I wanted. Sam communicated with me, and we set up a time for me to pick up my car. If anyone is looking for a new or used car, go over to Mike Bass Ford in Sheffield Village Ohio
My first car
by Pcat from Mantua, OH
July 17, 2018
It is exactly what I wanted and then some. I wanted a hatch and I got a hatch. It has more bells and whistles than I expected in my first car, but I'll take it!.
Mike Bass Ford was recommended to me by several family members and friends. After my great experience with Mike Bass Ford, I was able to understand why so many people I know recommended taking my car to this service center. Before taking my car into Mike Bass Ford, I had taken my car in many times for service to a different dealership and had to call the dealership after several days to receive any updates. I dropped my car off to Mike Bass Ford on a Tuesday evening and was pleasantly surprised when I received a call the next morning from Jon to discuss the findings. Jon was very friendly and professional from our very first conversation. He discussed and explained the plan to me and made it a point to make sure I had a complete understanding. Jon took the time to make sure I felt comfortable with the plan. After talking with Jon I immediately felt confident that I had made the right choice by choosing Mike Bass Ford. Jon made it a point to make sure he provided me with any updates on the service. As a I mentioned before, I have had unsatisfactory experiences with a different dealership, even to the point where I was uncertain if I would ever buy a ford vehicle in the future. But Jon made for a GREAT experience. He was professional, friendly and very caring. He went above and beyond to make sure that that I was satisfied with the service I had received. Jon is a true asset to his company. Prior to taking my car in for service to Mike Bass Ford I had decided that in the future I would not purchase another Ford vehicle due to bad experiences at other dealerships but after my wonderful experience at Mike Bass Ford, due to Jon’s professionalism and caring personality, I will return to Mike Bass Ford for any service and also feel confident purchasing another Ford vehicle in the future.
NICE CAR I DRIVE IT EVERY DAY GREAT COMMUTER
by JASON from Aylett
July 14, 2018
GREAT CAR FOR THE VALUE GOOD ON GAS AND IT HAS LOW MAINTENANCE GREAT COMFORT FEATURES KEYLESS IS GREAT THIS IS A 5 SPD AND DOES VERY WELL
Very good dealer that will help you get the best car possible for your needs. I had Brad Corns and he was excellent. I could tell he wanted to help me and I recommend you ask for him
All-Star car for me!
by LeeMack916 from Sacramento, CA
December 19, 2018
I currently own a 2012 Ford Fiesta SES Hatchback. To be honest this car wasn’t on my radar. I anticipate this car actually being comfortable for a guy at my size of 6 feet 2 inches. Test drove it and to my satisfaction the ride was comfy. This car handles amazing and is responsive. Only downside is the backseat isn’t ideal for long road trips, it’s pretty cramped for space. I have the top of the line model of the Ford Fiesta and I’m digging the aerodynamic/slick shape. A beautiful yellow blaze and black alloy wheels, absolutely sweetens the look. I like it think of this car as a gas saving SUPERHERO! For someone like myself going through the car buying experience for the first time, this is a car that sets a fine foundation. I bought it used and it had low mileage and an excellent price point. Safe to say this is quite a gem I discovered.
I just purchased a car from Alina at 1st Class Imports and wanted to describe my experience in hopes that more people learn about this wonderful company! I am college student and obviously do not have much money to spend on a vehicle, yet i needed a reliable car for the next few years of grad school. 1st Class Imports had the Infiniti of my dreams that i was actually able to afford! I was able to get financed for a small amount and put down my savings for the rest, all in all it took a few hours to be signed and done. Thank you so much to Alina and Dan for my car, for treating me great and helping out with financing!
Zippy Cheery Blue Little Car
by Lor from Pasco WA
January 4, 2019
This car is exactly what I wanted. Low mileage, able to quickly get to 70mph on the nearby freeway, room to haul my hound dog. I love the bright blue, I believe it's called Candy Blue. I went from a Suburban to this and am very happy. It's not as comfortable as more expensive cars, but I think the seats are nicer than those in my husband's Subaru. I've used this car for long road trips and short commutes. I'm delighted with how quickly the heat/AC get going, but that's probably the difference between a big ol' Suburban and a teeny car.
Downside. There is "mood" lighting which does not light the USB port; not handy after dark. I don't use the Bluetooth. "She" was just exasperating, couldn't even say "Bluetooth" let alone understand what I said. I just use the hands-free on my phone. The car was fairly new when the clutch needed replacing. Seems like transmission problems are a thing with this batch. However, the dealership was right on top of it and I wasn't inconvenienced.
Bought a great Hyundai from KDK. This place does it right. If you have an issue here they will help you. Ive watched KDK bend over backwards to help people. They do a great job too. Ask for John C if you need help. He does a great job! KDK sells great cars and trucks. Go give them a look.
Entertainment center wasn't working and the T.C
by Chevy boy from Anchorage Alaska
January 12, 2019
It was for the most part an okay daily commuter, not really the kind of car to go road tripping in but more for point a to b.
This is my second vehicle that I’ve bought from KDK. They gave me top dollar for my trade-in and I am now driving a beautiful Ford F-150. Dan was top notch professional as he was the first time that I bought from the company. I couldn’t be happier with my experience with KDK!!!
Unstable on highway
by Greg W. from Detroit, michigan
January 4, 2019
Shifts left to right on highway, not enough leg room, engine knocks when cold. Great gas milage, 32 mpg average. Has been reliable so far.
After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
Fun Drive, Good Commuter
by Fordfan from Cedar Rapids, Iowa
January 5, 2019
I drive this car for my daily 45 minute commute. I've had no trouble with it and it makes the drive enjoyable. I average 37 mpg. The little guy has good pickup and drives well. The only drawback is the interior noise at highway speeds, but I usually have the music up anyway.
When I first walked in I was greeted at the door by the associates. Sam was very fast, professional, and proficient. I would reccomend him to anyone
Worst car i ever bought
by Unhappy ford owner from Alvarado
December 24, 2018
Only postive thing was gas milage. Since i bought it its been horrible my seatbelt in back didnt work after a couple weeks. Ive done routine matiance at 20000 my transmision is slipping the ford place i bought it from never returned my calls
Good place if you need a car thumbs up very professional people .I recommend to anyone that needs a car.Very friendly people that they know their business
So far I’m impressed
by CindyDT from Winnipeg,MB
January 10, 2019
I have just owned this car for a few week and i am so far impressed. It is roomy inside, even though it is a small car. It rides nice, with good pick up. All the options that came with it are nice. Exspecially the heated seats. The one thing that I wish it had is more interior light. It is dark here now by 5:00pm and if I need to adjust my mirrors, I can’t see it because it is not lit. Overall I am very happy with this vehicle.
SAM Alhout is the best he work hard to make sure you are in a nice affordable vehicle. SAM ALHOUT WONT STOP UNTIL YOU PULL OFF THE LOT!
Transmission is junk
by Rattattack from Ohio
December 27, 2018
Car has a nice design but after 35000 miles the transmission started to studder and felt like you were going to get thrown out of the windshield. Ford replaced the clutches and 35000 miles later it’s doing it again ford knows there’s a problem but won’t own up to it per all the other complaints,ford customer care told me that maybe I’m just not use to that type of transmission since I’ve only been driving a car for 35 years but hay the car looks nice in the driveway
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
This Ford Fiesta is a much improved car.
by Dan Sr from South Lyon, Michigan
September 22, 2018
I have only owned it for a week, but so far it is great! It is very comfortable, although I have not sat in the back seat. : )
It is a better quality and a much sportier than the Ford Fiesta was when it first came out.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Economical for daily commutes
by DaytonaBeachBum from Daytona Beach, FL
July 25, 2018
Small and compact car. However, as a secondary car, it does serves it function for commuting purposes. It is a good value for the money.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
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