Just recently purchased a 2015 Jeep Cherokee here, It was probably the best buying experience I've had buying a car from a dealership. They are quick, don't make you wait around long hours and the kindest people work here. I had Consatine as my salesmen and he was awesome! He didn't rush me while cleaning out my car and kept us entertained while we were waiting for the response from the banks. The cars here are pristine, I was so happy to come here after seeing horrible cars from other dealers. Consatine was also awesome with helping make sure I got into the car I truly wanted and was patient with me when I kept asking to see other vehicles.
I will definitely be back in the future for my next vehicles
Good-safe little car
by Kathy Mcman from NJ
October 17, 2018
I was reluctant to buy a Ford, because I previously owned a Toyota. But so far this fiestas meets all of my needs, it handles the roads very well, has great pick up and it's a smooth ride. The inside is especially nice at night, there are a lot of extra colorful lights. It has Bluetooth and a digital screen which I've never had before in any of my other cars. It's cute and stylish. The only cons are, it could have more compartments to put stuff and there is very little legroom in the back.
It saves in gas, its good for a 1st time buyer. The initial take off is not favorable. Make sure to leave ample a space to get up and go. If you rely on the Bluetooth to connect, don't. It is a task in itself EVERYtime I drive, it DOES NOT sync. I've had the radio replaced by Ford dealership yet same issues. Luckily, the phone connects for hands-free for the sake of the law(Georgia). Trade in vale does not hold price, if you buy it plan to keep it until its way below blue book, before you trade,nor you will be upside down.
My vehicle was at the dealership for repairs, the dealership was in constant communication with me until the repairs were complete. The service was top rated and I would definitely recommend Cannon Motors to anyone.
Transmission is junk
by Rattattack from Ohio
December 27, 2018
Car has a nice design but after 35000 miles the transmission started to studder and felt like you were going to get thrown out of the windshield. Ford replaced the clutches and 35000 miles later it’s doing it again ford knows there’s a problem but won’t own up to it per all the other complaints,ford customer care told me that maybe I’m just not use to that type of transmission since I’ve only been driving a car for 35 years but hay the car looks nice in the driveway
Excellent service friendly honest with customer waiting room conditions excellent and clean candy machine could use better instructions thought car could be washed but overall experience great
Zippy Cheery Blue Little Car
by Lor from Pasco WA
January 4, 2019
This car is exactly what I wanted. Low mileage, able to quickly get to 70mph on the nearby freeway, room to haul my hound dog. I love the bright blue, I believe it's called Candy Blue. I went from a Suburban to this and am very happy. It's not as comfortable as more expensive cars, but I think the seats are nicer than those in my husband's Subaru. I've used this car for long road trips and short commutes. I'm delighted with how quickly the heat/AC get going, but that's probably the difference between a big ol' Suburban and a teeny car.
Downside. There is "mood" lighting which does not light the USB port; not handy after dark. I don't use the Bluetooth. "She" was just exasperating, couldn't even say "Bluetooth" let alone understand what I said. I just use the hands-free on my phone. The car was fairly new when the clutch needed replacing. Seems like transmission problems are a thing with this batch. However, the dealership was right on top of it and I wasn't inconvenienced.
came to Chapman Ford and met Fred Bell. He was super nice and very helpful .This was the first car I was buying since my Fiance passed away and Fred was very knowledgeable.He made the process easy and not as stressful as I thought . I would recommend him to my family and friends
Very safe car
by JC from Tijuana, Mexico
November 9, 2018
This car met all the expectatives I had, except the interior space, as the leg room and shoulder space is too small for five people. But in power and safety, I am very satisfied.
Oh, the Bluetooth has his days, not allwys relliable.
I brought my 2015 Ford Escape in for a complimentary oil-change as I recently purchased the used vehicle from Ciocca Ford. The service tech who completed the oil change also did a complimentary inspection and discovered my rear brakes were dangerously low and needed to be replaced asap. The Service Advisor, Mike called me and gave me several options and helped me make the best decision for my vehicle and my budget. I was impressed with the speed of the technician who was able to handle the additional service work and still return my vehicle to me at the time I needed it returned. Mike communicated well throughout the whole process and let me know what to expect. The process was so smooth and I felt confident that the service being performed on my vehicle was quality work. After having my car back for a week now, I am really happy with the work that was performed. I received a great value by taking my car to Ciocca Service Center.
Best gas mileage I have ever had in a car
by Alley_kat98 from Reidsville n.c
October 26, 2018
Best gas mileage I have ever had in a car It’s small but worth it I like it a lot will be getting another one
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
by bc from Muscle shoals, al
January 14, 2019
It's an alright vehicle. It can jerk when going up hill or down, it speeds up after you've already decelerated, and it's cramped. Other than that it's lovely and the features are the best part. Internal lights, Bluetooth connectivity, aux cord capable
There is no other place to lease a car! Performance ford is the absolute best! Joe Bogigian is the nicest, most caring person in this industry! He knows how to treat a customer with respect. Time after time, he takes care of me AND my friends and family. He makes an an hour trip each way, well worth it! John Locher does a great job working with Joe to help with anything you may need! John is the best salesman and a pleasure to work with, nobody else I would deal with. A true gentleman! Thank you guys fir another great experience!
by IsaiasIN from Indianapolis,IN
November 5, 2018
This car meets all my needs and wants. It’s a fuel efficient sporty car. It’s all I could have asked for. I would definitely recommend it to a family member or friend.
Eddie and Nick were great.Gave me a great deal and even put in a headlight on my old car.This is what I call "Exceeding Expectations.I definitely will be buying another car from the Ciocca organization.
So far I’m impressed
by CindyDT from Winnipeg,MB
January 10, 2019
I have just owned this car for a few week and i am so far impressed. It is roomy inside, even though it is a small car. It rides nice, with good pick up. All the options that came with it are nice. Exspecially the heated seats. The one thing that I wish it had is more interior light. It is dark here now by 5:00pm and if I need to adjust my mirrors, I can’t see it because it is not lit. Overall I am very happy with this vehicle.
I had a fantastic experience at CarSense Hatfield. Aaron Ziegler was extremely helpful during the entire process.
This was my first time purchasing a car and I was concerned about the amount of time I’d spend in the dealership purchasing a vehicle as well as someone trying to sell me additional things that I did not want.
I was able to test drive 2017 Hyundai Tucson solo and the car was amazing and exactly what I was looking for. With Aaron’s expert help and the assistance of the entire staff, I spent a little less than 2 hours finalizing everything.
I’ve had the car for almost two months and I have no regrets about my purchase. I highly recommend checking out CarSense Hatfield if you’re in the market for a new vehicle!
Worst car i ever bought
by Unhappy ford owner from Alvarado
December 24, 2018
Only postive thing was gas milage. Since i bought it its been horrible my seatbelt in back didnt work after a couple weeks. Ive done routine matiance at 20000 my transmision is slipping the ford place i bought it from never returned my calls
I had such a good experience at carsense! I worked with Jared to purchase my car and he was so helpful. He made sure I wouldn’t purchase something that I wouldn’t be able to maintain and answered all the questions i had! i’ve been back things like an oil change and never had any problems!
Learned how to drive manual in this ST
by Cantorwont from Des Plaines, IL
November 4, 2018
I fell in love with the Focus RS but couldn't afford it so I used Cars.com to find a used Fiesta ST to replace my 12 year old car.
I finally got to actually buy a car from these guys. Had been looking but wasn???t ready and still have excellent service. I went there today not looking for specific car but I New these guy would have or find me something that fit my needs. No pressure family feel is why I returned. Everything up front no games and help me with a loan with not so great credit after so problems. I would come back and absolutely recommend. Also thanks for champagne guys!! Have a great thanksgiving!!
Best Car I've Ever Owned, and Only A Month Old
by JCBluenote24 from Cleveland, Ohio
December 6, 2018
It has been less than a month since I purchased my vehicle, and it is already the most comfortable vehicle I have ever been behind the wheel of. The features that came in my vehicle mean that all I have to do is put it in gear, and turn the wheel every now and again. Even my hardcore car-guy friends are impressed with how nice this car is.
Great customer service everyone is friendly. They help you get what you want. I recommend taj auto mall for all your car needs. Great selection on cars and suvs and good prices.
Nice car But!!!
by Lang from Marathon, FL
October 9, 2018
Fun to drive until my A/C quit. The PCM failed now it will probably cost me a thousand dollars to get it replaced. Warranty will only warranty the PCM if it affects the engine or transmission operation.
We had a great experience with frank at star auto mall on Nazareth pike. Thank you frank for finding us the right vehicle for our needs. It was a pleasure working with you. We will definitely tell our families and friends to come see you if they need a vehicle. Thank you frank
Good value, performance for the price
by Shempwasunderrated from Providence, RI
August 22, 2018
This is certainly not a luxury car, but it is sporty for the price, comfortable, good on gas. It competes in a tough segment, and does everything you would want for an economy car.
Worked with used car manager directly. Did not waste my time I have my top dollar and they met my price which was aggressive. Then they have communicated very well through the 3 week process as I am 1100 miles away
not good in winter
by harp416 from Ottawa,ont
December 26, 2018
i think this is the worst car ever i will never buy one again not good in the winter but it is so great on gas
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