by KATHY_CRITES2007Harleyrose2018 from DealerRater.com
December 1, 2018
Dennis Recker is one of the best sales reps, I've gotten two vehicles through him, he and the team has made it so easy to work with Ford. They made my time important , always making sure I had all the info that I needed on the autos I wanted. I would send any family member and friend to then.
Dan & Johnny couldn't have been more helpful. Dan Hall was in constant contact with me and kept me updated all along the way. I had prior credit issues & most salesmen don't work as hard as he did when they come across clients with problem credit! That wasn't the case with Dan Hall at all. He went above and beyond for several days until I had to call off an Awesome Deal he had worked out for me because an emergency came up which I had to put my downpayment towards. That wasn't Dan's or the Dealership's fault it was my personal issue. Ben Davis Auto Group and Dan Hall greatly Deserve this review because of ALL the Very Hard Work they put into my deal I should have been able to make happen! I will return there when I have that downpayment again!
We have all heard, and told, the car dealer jokes. What an amazing experience. Started off with a fair price compared to other similar cars. I called and talked to a salesman and received detailed information. I did some “review” checking but got the name wrong. The wrong name produced terrible reviews, so I decided to call and get back and get “the other side” of the story. I talked to the owner and quickly discovered that i had reviews on the wrong dealer. I bought the car. Pain and hassle free. I live 200 miles away. They provided very detailed and accurate condition of the car. They even went the extra mile and delivered the car for a reasonable charge. I will buy another car from Eli and his team. His mom delivery ed the car with a big smile.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I would like to commend Fort Wayne Toyota service dept. for their professional assistance repairing my 2016 Tacoma. The master Tech, service advisors, service mgr., rental/loaner person all were very helpful and made my experience worry free.
Great job men and women.
I was looking for a used vehicle to transport myself and dog in comfort for a monthly drive of about 300 miles each way. I found a perfect 2009 Ford Escape (the 2009 Escape still had a high roof, all amenities, front wheel drive only, low mileage, a popular and dependable 4 cylinder and great seat comfort & support). The sales staff was friendly and very knowledgeable about the vehicle. Their sales application was only 1 page and with a 25% down payment (not mandatory) and my decent credit, financing and the whole purchase experience was easy and fast. They also knew the history of the vehicle since it was originally purchased there which was also very helpful. They also knocked off several hundred dollars and the vehicle had new tires, wipers, battery, etc. and was very clean. After the purchase, there was no second guessing. I was happy about the vehicle and am confident it will serve our family for years.
Matt Wilson was the internet manager who helped me with my pricing excellent guy to work with really looks out for you superb customer service Dave forres was just as equally helpful going over the car and helping me with paperwork and everything else this company I would highly recommend it made me turn into a Ford believer once again I would go to Bob Thomas Ford every time highly recommend them for a car
I bought a 2016 Ford F-150 from Jim Schmitz back in early July. I recently had the brakes replaced with new rotors and had to work done by my mechanic in the town that I live in. I contacted Jim Schmidt about this problem and they have taken care of over half of the bill or paying for the parts and they realized it was a mistake on their part work should have been done originally and they made it right with me I am writing this review into cancel out the other two because they came forward and made it right with the customer( myself).
I stopped in to JUST look but when Brian took such good care of all of my needs and made the car buying experience so easy, I ended up leaving with a new car. Brian along with his team met every need that I threw at them. From no down payment ment, the payment I could afford and the type of vehicle that I needed. Preferred is A1 with me. Plus the have an awesome referral program. CASH!! I am beyond a satisfied customer. Thank you Brian, your the best!!!!
Wow I had gone to another dealership and got treat so wrong. Found this dealer and amazing Matt treated us so well and they made what I could afford worked. Plus side free car washes. Would recommend 100%.
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