Avon Auto had exactly the vehicle I had been searching weeks for at a price that was more than fair, especially compared to other listings. On top of this, Mike who worked with me upon arrival was more than helpful and made the buying process as smooth as it could be. Overall: 10 /10, would buy again.
This by far has been one of the best experiences buying a car. My sales person Chuck Jones was awesome. He took the time to explain everything to me and went over the explorer so I fully understood the options in it.
Chuck is an outstanding sales man and asset to the Baystate Ford team. From the moment we went in to look at vehicles it was very low pressure and customer focused. Chuck took the time to explain all the features and benefits of the new car and find the best fit for us! The management and finance team did due diligence to put together several offers and scenarios for us so we were able to make the most informed purchasing decision. Tony in finance was compassionate and professional. This is a dealer that genuinely cares about the customer. It is also exceptionally convenient as they were able to do the inspection and registration all in house as well!
I tracked my dream car, 2010 Lexus RX 350, 1 owner, low mileage SUV, to Avon Auto Traders. After chatting online with a representative to inquire whether it remained available, my daughter and I took it for a test drive. This car had to be mine! Ron Ricci was very knowledgeable and with a warm personality provided additional interesting facts about the car that was not available to me online and through Car Fax. Ron also got me a $600.00 price reduction. The paperwork was straight forward and was wrapped up that same afternoon, November 15th and Ron made my new dream car available the following afternoon, November 16th at 1:00 and beautifully detailed. Kicking off my retirement in style.....It was a pleasure to do business with this dealership! Jean Jackson
I absolutely love Avon auto brokers! I just purchased my third vehicle from them. Their prices are great and the process is always fast, smooth & efficient. I won???t go to any other dealership. Thank you Jeff, Ron & Dana. Happy customer once again :)
My initial experience in purchasing a used vehicle [truck] was excellent. It was not a high pressure sale......which was refreshing. Considering the overall experience, every aspect was professional and fair.
Professional staff. Great vehicle selection. Vehicle was fully serviced and all issues with vehicle corrected. All paperwork and other transactions made easy. This is my second purchase from Avon auto brokers.
my sales person Christine McCabe made my vehicle purchase seamless. she was very knowledgeable and professional. I???ve been buying trucks for many years and this trip was worth the 45 miles to Baystate Ford.
Bought a corolla from them last week, the car was in excellent condition and the price was lower than I'd have expected. Gary the owner, and Walter were both helpful and laid back. No pressure for the sale, and both friendly and professional.
If I could give this more stars I would! I inquired about an srt8 Jeep and was directed to work with Michael Green. From day 1 he was so pleasant, efficient, knowledgeable and helpful. He isn???t like any other salesman I ever encountered. He genuinely cares and tries to help you out as best as possible! I drove 5 hours from NJ and he made the process super simple keeping me updated on everything from the beginning. I left the dealership SUPER happy all because of Michael. I???d also like to thank Tom (the credit guy) for getting all the paperwork completed and ready to go for me and working hard to get me the best APR rate and payment possible. I???d definitely come back to Massachusetts , drive 5 hours again in the pouring rain, just to have Michael & Tom help me. They are truly amazing and I couldn???t thank them enough!!! Their prices of the cars in their inventory were priced perfectly and fairly (unlike other dealerships who rip you off). This dealership is HIGHLY RECCOMENDED to anyone seeking a newer car with WONDERFUL customer service :)!
Thanks Bill! These guys in Brockton are great! I was running behind the morning of my scheduled appointment but was greeted with a smile and a hearty breakfast - love the diner! Had me back on the road and track of my day - thanks again!
After numerous dealerships and dealing with the nickle and dime garbage and games I finally found an honest deal, sounds strange. I???m a small business owner we with no time, hunting for a vehicle was bad enough. Getting across the finish line seemed unreachable. Games ..... Patrick Gloss and the team at Baystate Ford took care of me, was honest and had me in and out. My first at this dealership but absolutely not my last. AMG Electric Services LLC
Excellent deal on Toyota hybrid - more competitive than other nearby dealers with similar makes and models. Friendly, personable, efficient staff. We drive off the lot a few hours after buying the car.
Mike was extremely helpful when I got to Avon Auto brokers. He had the car ready and warmed for me to test drive. He clearly explained the route to test drive the vehicle. He knew how much I wanted to get going in the car and was able to have the registration ready for me to drive earlier than expected. I had a great experience overall. He is straight forward and knows his stuff about cars! Will definitely be returning in the future!
Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working with Kevin Bancroft for years and he still works for empire keeping going above & beyond to keep the customers happy.
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