If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
This Ford Fiesta is a much improved car.
by Dan Sr from South Lyon, Michigan
September 22, 2018
I have only owned it for a week, but so far it is great! It is very comfortable, although I have not sat in the back seat. : )
It is a better quality and a much sportier than the Ford Fiesta was when it first came out.
It saves in gas, its good for a 1st time buyer. The initial take off is not favorable. Make sure to leave ample a space to get up and go. If you rely on the Bluetooth to connect, don't. It is a task in itself EVERYtime I drive, it DOES NOT sync. I've had the radio replaced by Ford dealership yet same issues. Luckily, the phone connects for hands-free for the sake of the law(Georgia). Trade in vale does not hold price, if you buy it plan to keep it until its way below blue book, before you trade,nor you will be upside down.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Worst car i ever bought
by Unhappy ford owner from Alvarado
December 24, 2018
Only postive thing was gas milage. Since i bought it its been horrible my seatbelt in back didnt work after a couple weeks. Ive done routine matiance at 20000 my transmision is slipping the ford place i bought it from never returned my calls
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My first car
by Pcat from Mantua, OH
July 17, 2018
It is exactly what I wanted and then some. I wanted a hatch and I got a hatch. It has more bells and whistles than I expected in my first car, but I'll take it!.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
NICE CAR I DRIVE IT EVERY DAY GREAT COMMUTER
by JASON from Aylett
July 14, 2018
GREAT CAR FOR THE VALUE GOOD ON GAS AND IT HAS LOW MAINTENANCE GREAT COMFORT FEATURES KEYLESS IS GREAT THIS IS A 5 SPD AND DOES VERY WELL
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
by Faster!!! from Palmdale
August 22, 2018
I purchased this car exclusively for Angeles forest highway. I’m faster than 99% of the drivers out there (was owned by a WRX and an RSX). I absolutely love my little beast.
Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.
Unstable on highway
by Greg W. from Detroit, michigan
January 4, 2019
Shifts left to right on highway, not enough leg room, engine knocks when cold. Great gas milage, 32 mpg average. Has been reliable so far.
They made sure I got the Truck that fit my needs. Great sales staff and service. My truck did not have a spair tire and was reimbursed what I paid for it. They registered my truck and got me a new Desert Storm Veteran plate. Thanks!
Very disappointed in blue tooth
by Cwilbanks from Rainsville, Alabama
August 21, 2018
Not alot of leg room in backseat. Blue tooth automatically disconnects about evert 1000 miles. Very frustrating. Have to unhook battery everytime. I am very disappointed
We???ve bought 3 cars from Doug Justus and have been quite happy with them. We really like that the salesmen don???t pressure and are willing to let us test drive as many cars as needed.
Zippy Cheery Blue Little Car
by Lor from Pasco WA
January 4, 2019
This car is exactly what I wanted. Low mileage, able to quickly get to 70mph on the nearby freeway, room to haul my hound dog. I love the bright blue, I believe it's called Candy Blue. I went from a Suburban to this and am very happy. It's not as comfortable as more expensive cars, but I think the seats are nicer than those in my husband's Subaru. I've used this car for long road trips and short commutes. I'm delighted with how quickly the heat/AC get going, but that's probably the difference between a big ol' Suburban and a teeny car.
Downside. There is "mood" lighting which does not light the USB port; not handy after dark. I don't use the Bluetooth. "She" was just exasperating, couldn't even say "Bluetooth" let alone understand what I said. I just use the hands-free on my phone. The car was fairly new when the clutch needed replacing. Seems like transmission problems are a thing with this batch. However, the dealership was right on top of it and I wasn't inconvenienced.
Shopped for months for a second car. Find a clean, great running car here. The annoying tire pressure light was on. Dealership replaced the sensor as part of the buying process. Other dealers wouldn't even think of doing that. Also washed and vacuumed the car everytime they touched it. Bought from Stephen Patterson. Great dude!
Economical for daily commutes
by DaytonaBeachBum from Daytona Beach, FL
July 25, 2018
Small and compact car. However, as a secondary car, it does serves it function for commuting purposes. It is a good value for the money.
Good experience from sales to service bought what I wanted fine people. My car was clean full of gas and ready to go when we finished my paperwork
Transmission is junk
by Rattattack from Ohio
December 27, 2018
Car has a nice design but after 35000 miles the transmission started to studder and felt like you were going to get thrown out of the windshield. Ford replaced the clutches and 35000 miles later it’s doing it again ford knows there’s a problem but won’t own up to it per all the other complaints,ford customer care told me that maybe I’m just not use to that type of transmission since I’ve only been driving a car for 35 years but hay the car looks nice in the driveway
Rashid was very easy to work with and made the process of buying a car very easy and he keeps you entertained while remaining professional
by bc from Muscle shoals, al
January 14, 2019
It's an alright vehicle. It can jerk when going up hill or down, it speeds up after you've already decelerated, and it's cramped. Other than that it's lovely and the features are the best part. Internal lights, Bluetooth connectivity, aux cord capable
Salesman was not pushy like most cars salesman and there was no back and forth haggling which I appreciate. They told me what they wanted and told me all they knew about the cars I looked at. Very helpful and timely in sales paperwork. Very satisfied with the dealership overall.
by Roland from Dekalb, Illinois
November 15, 2018
This used car meet my expectations. Though some of the device feature doesn’t work but surely it makes the worth and MPG is great as it’s fuel efficient. I am looking forward to have a safe driving on snow season since it is a small efficient car.
These guy's make it very easy , Low Haggle Low Hassle right to the point and a large selection of vehicle's .
So far I’m impressed
by CindyDT from Winnipeg,MB
January 10, 2019
I have just owned this car for a few week and i am so far impressed. It is roomy inside, even though it is a small car. It rides nice, with good pick up. All the options that came with it are nice. Exspecially the heated seats. The one thing that I wish it had is more interior light. It is dark here now by 5:00pm and if I need to adjust my mirrors, I can’t see it because it is not lit. Overall I am very happy with this vehicle.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.