My husband and I were very happy with our experience at Shenandoah Ford. Everyone was extremely helpful to assist us in getting our new 2017 Mustang. There was no pressure from the staff, and everyone bent over backwards to make us feel comfortable with our purchase. Our Salesman Kyle Phillips was wonderful. Thank you to all the staff at Shenandoah Ford for our new mustang!!
Unstable on highway
by Greg W. from Detroit, michigan
January 4, 2019
Shifts left to right on highway, not enough leg room, engine knocks when cold. Great gas milage, 32 mpg average. Has been reliable so far.
I purchased a new Ford F250 Super Duty from Shenandoah Ford on Halloween night and did I receive a treat. Everyone that I came in contact with was a pleasure, very knowledgeable with zero pressure to buy. Trevor, Jay and Keith will go out of their way to accommodate you. I would definitely recommend Shenandoah Ford to anyone looking for a great deal without the high pressure sales approach. Shenandoah Ford will be my first stop when I'm in the market for a another car or truck.
It grew on me
by SSandoval from Irving,Tx
January 12, 2019
Usb ports, bluetooth, 2 places to add additional car chargers. I'm a big guy and at first it was a bit tight but as I kept driving it's easy to get used to.
I'd never purchased a car from a dealer out of my area after finding it on the Internet. Nine Stars made the process very comfortable and easy. The car was in excellent condition (I had it reviewed by an independent mechanic). The price was fair, and the whole process took no more than a half hour total. They just need a little more space for customer parking and to move vehicles around. Overall, I was very pleased and would go there first when looking for my next car!
All-Star car for me!
by LeeMack916 from Sacramento, CA
December 19, 2018
I currently own a 2012 Ford Fiesta SES Hatchback. To be honest this car wasn’t on my radar. I anticipate this car actually being comfortable for a guy at my size of 6 feet 2 inches. Test drove it and to my satisfaction the ride was comfy. This car handles amazing and is responsive. Only downside is the backseat isn’t ideal for long road trips, it’s pretty cramped for space. I have the top of the line model of the Ford Fiesta and I’m digging the aerodynamic/slick shape. A beautiful yellow blaze and black alloy wheels, absolutely sweetens the look. I like it think of this car as a gas saving SUPERHERO! For someone like myself going through the car buying experience for the first time, this is a car that sets a fine foundation. I bought it used and it had low mileage and an excellent price point. Safe to say this is quite a gem I discovered.
After all the running around we found these guys to be the best. Patience, true and honest customer service throughout our purchase. They easily understood my needs and listened.
Worst car i ever bought
by Unhappy ford owner from Alvarado
December 24, 2018
Only postive thing was gas milage. Since i bought it its been horrible my seatbelt in back didnt work after a couple weeks. Ive done routine matiance at 20000 my transmision is slipping the ford place i bought it from never returned my calls
We just bought our 2nd new Fusion Hybrid from Battlefield, and from Greg Wood. He’s amazing and makes buying a new car enjoyable. We’ve had all service done thru the dealer, and the service has been excellent every time.
Entertainment center wasn't working and the T.C
by Chevy boy from Anchorage Alaska
January 12, 2019
It was for the most part an okay daily commuter, not really the kind of car to go road tripping in but more for point a to b.
I have just owned this car for a few week and i am so far impressed. It is roomy inside, even though it is a small car. It rides nice, with good pick up. All the options that came with it are nice. Exspecially the heated seats. The one thing that I wish it had is more interior light. It is dark here now by 5:00pm and if I need to adjust my mirrors, I can’t see it because it is not lit. Overall I am very happy with this vehicle.
I Didn’t know if we would purchase that day but when ended up leaving with a car. Good experience! I would recommend to family/friend. Will purchase from them again.
Transmission is junk
by Rattattack from Ohio
December 27, 2018
Car has a nice design but after 35000 miles the transmission started to studder and felt like you were going to get thrown out of the windshield. Ford replaced the clutches and 35000 miles later it’s doing it again ford knows there’s a problem but won’t own up to it per all the other complaints,ford customer care told me that maybe I’m just not use to that type of transmission since I’ve only been driving a car for 35 years but hay the car looks nice in the driveway
I went in looking for a car but it was sold. They do have a great selection but there wasn't anything I was looking for. I would recommend them as they have great inventory.
Fun Drive, Good Commuter
by Fordfan from Cedar Rapids, Iowa
January 5, 2019
I drive this car for my daily 45 minute commute. I've had no trouble with it and it makes the drive enjoyable. I average 37 mpg. The little guy has good pickup and drives well. The only drawback is the interior noise at highway speeds, but I usually have the music up anyway.
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
Gas saver poor audio bluetooth
by Ford fan from Columbus, Ga
November 17, 2018
It saves in gas, its good for a 1st time buyer. The initial take off is not favorable. Make sure to leave ample a space to get up and go. If you rely on the Bluetooth to connect, don't. It is a task in itself EVERYtime I drive, it DOES NOT sync. I've had the radio replaced by Ford dealership yet same issues. Luckily, the phone connects for hands-free for the sake of the law(Georgia). Trade in vale does not hold price, if you buy it plan to keep it until its way below blue book, before you trade,nor you will be upside down.
I was very satisfied with the service that Adam rendered. It was the first time that I had him as a service supervisor for what's needed for our Odyssey car. It was done in a very timely fashion, and very professional and kind.
by Roland from Dekalb, Illinois
November 15, 2018
This used car meet my expectations. Though some of the device feature doesn’t work but surely it makes the worth and MPG is great as it’s fuel efficient. I am looking forward to have a safe driving on snow season since it is a small efficient car.
Always available and straight forward. He is an experienced dealer that gives honest recommendations. Not only is he trustworthy but he is patient with your purchase.
Very safe car
by JC from Tijuana, Mexico
November 9, 2018
This car met all the expectatives I had, except the interior space, as the leg room and shoulder space is too small for five people. But in power and safety, I am very satisfied.
Oh, the Bluetooth has his days, not allwys relliable.
My experience at Audi Chantilly was terrific. Perusing vehicles online and saw a used one I was interested in online. Enquired about its availablity and got immediate responses from two sales associates. Made an appointment to test drive. Evening before test drive, received email to say vehicle was still available. Upon arrival at dealership, vehicle was sitting outside in front of the showroom (anticipating my test drive!). The dealership is large, expansive and immaculately kept. My sales associate, Mamta, was exemplary. She assured all my needs were met while test driving, getting information about the vehicle, discussing price, final sale and paperwork/documents to be completed. Drove home that evening in an exceptionally clean & well-maintained used Audi A5 Cabriolet. Even gift-boxed spare key and extra key ring...Very classy touch!
Stay Away From This Model
by KayNo92 from Belleville, ON
October 15, 2018
Very little room, but I wasn't too worried about that. Unfortunately, this vehicle has needed a significant amount of work due to the transmission design which has resulted in a number of problems and constant repairs.
I recently purchased a classic car for my wife from this dealer. The salesman I dealt with was Garth. He was extremely knowledgeable, patient, friendly, straightforward and honest. Our transaction took place over the phone and Garth went out of his way to assist in the purchase and delivery of the vehicle. The vehicle arrived at our home the next day and it EXCEEDED all of our expectations. The gentleman who delivered the car (Jerry) was a sheer delight to talk to. I would highly recommend these folks and will deal will deal with them again in the future.
by WorkA from Greensboro NC
August 2, 2018
I like the fuel efficiency, the feel, and although it isn’t powerful it’s peppy because of the light weight. Interior and exterior are not anything special but it’s a solid car.
My wife and I went to look at the 2018 Nissan Rogue AWD. Zack was our salesperson and he did a great job, he knew the vehicles and the options with extreme detail. He was able to answer any questions with total confidence.
Inexpensive to maintain
by Sxs from Appleton
November 21, 2018
Needed something with decent gas milage. I get 31 city. Love that! Not super comfortable at first but got used to it. There is no legroom at all in the backseat,not even for children. My grandsons feet touched the seats in front when he was only 4. It does have a hatchback which is fantastic. Foe a smaller vehicle it handles fairly decent in the snow. All in all a great little car. Only drawback was the clutch which I had replaced twice, however that was covered under warranty each time.
I first searched the whole area for a 2017 expedition el xlt with the options I wanted, couldn't locate one, my wife searched and searched and stumbled across one at battlefield in culpeper, looked on the GPS and they were about a hr away from me in Manassas va, I emailed the manager Melissa and she took complete care of me, she gave me a trade in value with out even seeing my two trades, and she beat a local dealer ship by 5k! Without even seeing my cars, I went ahead and did my financing over the internet which was smooth and the next couple days I brought my vehicles to culpeper and have to say this was one of the best car buying experiences I have had, Melissa introduced me to Cheryl who was a awesome sales lady and Austin in finance made everything so smooth thanks again battlefield I will definitely be back for another vehicle!
by bc from Muscle shoals, al
January 14, 2019
It's an alright vehicle. It can jerk when going up hill or down, it speeds up after you've already decelerated, and it's cramped. Other than that it's lovely and the features are the best part. Internal lights, Bluetooth connectivity, aux cord capable
This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.
Learned how to drive manual in this ST
by Cantorwont from Des Plaines, IL
November 4, 2018
I fell in love with the Focus RS but couldn't afford it so I used Cars.com to find a used Fiesta ST to replace my 12 year old car.
I came in looking for a Volkswagen Jetta and when I showed up they were waiting for me, offered us refreshments while we were taking care of everything and helped to reach the payments I was hoping to have.
by IsaiasIN from Indianapolis,IN
November 5, 2018
This car meets all my needs and wants. It’s a fuel efficient sporty car. It’s all I could have asked for. I would definitely recommend it to a family member or friend.
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