Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
Most pleasant experience with the staff and management when shopping for a pre-owned vehicle, specifically with the sales consultant Mike Renninger (who was superbly patient , understanding, and helpful), internet coordinator Heather Allen, and manager Kassia McFadden.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very friendly staff, worked with Miguel, attentive and accommodating. Nice variety of cars, willing to let you test drive as many as you like. No pressure to buy. Only downside paperwork took long time, come prepared with all necessary info.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I bought a car in July from Bill, didn???t have the best credit, ended up leaving in a nice 2016 Elantra. A week ago I totaled that car so I knew 100% that I was going back to Bill! Today I am leaving in a beautiful 2016 Buick Verano! I couldn???t be happier with the experience and the car! Thanks again bill!! 10/10 recommendation
We had a great experience with frank at star auto mall on Nazareth pike. Thank you frank for finding us the right vehicle for our needs. It was a pleasure working with you. We will definitely tell our families and friends to come see you if they need a vehicle. Thank you frank
I was searching for a very specific vehicle, one which came to the lot of Hertz Car Sales in Warminster, PA. My online inquiry was very quickly answered by Mike Moore, one of the sales staff. He was exceptionally helpful in answering my questions about the car and the sales process and worked closely with my lender all while out of state. He worked diligently to find answers to all of my complicated questions, taking lots of time.
Unfortunately, the deal fell through to no fault of Mike. We received a comparable offer on the exact same car at a dealer much closer to our home (where Warminster is a little over two hours away and out of state).
I strongly recommend that you work with Mike when searching for a car. He was honest, trustworthy, and thorough in giving me all of the information to make an informed decision. He encouraged me to make the decision that was best for us, even if that meant our buying a car elsewhere. That says a lot about Mike's integrity and commitment to service. Thank you, Mike! I hope someone local snaps up that fabulous car in your lot soon!
We went to Battaglia auto sales to look for a used Subaru Forester, which we knew they had several of from their website. The only time we had to look at cars was after 4pm on Friday night. Although they closed at 6, Joe Natale made us feel comfortable to test drive several Foresters, never pressuring us to rush or feel like we were keeping him. We found the perfect car, a beautiful 2010 Subaru Forester with low miles and only one owner. Joe was amazing in helping us get financing despite a tough credit situation and even made us an espresso while we were working on the deal. When we were ready to leave, Joe realized the gas was almost empty and he gave us his personal card to go fill up at the Wawa down the street. Unbelievable service!!
This was one of the best experiences I have ever had at a used car dealership. I cannot recommend this establishment enough and we will definitely be back next time we are looking for a car.
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
The best car I ever had. Service is great from start to finish!
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