The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
Car buying has always been a nerve wracking experience for me. The sheer number of decisions to make, and the fear of making a poor long term decision have always made me shy of vehicle lots. The salesperson was really an advocate for my investment-kept an eye out for my price range, and gave me full disclosure on vehicles.
I drove off the lot in a fantastic pre-owned vehicle with zero worries, and zero fear. I felt I received more than just a means from point A to point B. I received peace of mind, and a sense of trust-that I can always turn to Terry's for anything I need!
Special thanks to Janet for being so wonderful!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
This was our first out-of-state vehicle purchase and we couldn't have been happier with the process and outcome! My husband and I purchased a quality used Subaru recently and had the pleasure of working with both Sam (mostly for sales related assistance)and Mario(for paperwork and legalities).
Sam was so easy and wonderful to work with-we even finalized our sale via text! Anytime we had a question, Sam was quick to get back with us, and sent numerous photos to help us "be right there with him" and show us proof of his answers. For instance, we needed to know how the tire tread was looking on the tires since my husband travels thousands of miles weekly for work... Sam sent me photos and all the information we needed.
We felt very confident in purchasing our Subaru even though we had never met Sam or Mario and weren't ever able to drive or see the vehicle until it was delivered to our home!
Paperwork was overnighted fast and the buying process was super simple and straightforward. Never did we feel any of the negative sides stereotypical to car sales as these gentlemen are far above and superior for the industry. Very professional indeed. We would gladly support World Class Auto Group in the future and will definitely reach out to them for our next purchase! Highly recommended!!!
I worked with Jimmy to buy a used Ford Fusion Energi, and I cannot say enough good things about the car, process, salesman, and dealership. Although they made a mistake telling me I had a full warranty when I didn’t, they honored an issue I had with the car and fixed it for free. They pointed out a recall and fixed that, too. Truly great integrity, as they could have told me to take a hike for the one repair. Jimmy was very communicative and upfront. The dealer made a fair deal where both us walked away happy. If there is a car there that you like, go and talk to them. You’ll be glad you did.
Castle Subaru always seems to go above and beyond in service. They are courteous, professional, and very efficient. I always have a great experience with them.
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